Did you sign up using an SNS account (LINE, Google, Apple)?Unfortunately, in this case, you cannot recover your ID directly through the Babitalk app.Since you sign in using your SNS account, if auto sign-in is not working, please recover your password on the respective SNS platform.We kindly ask for your understanding, as Babitalk is unable to verify this information on our end.
Did you sign up using an SNS account (LINE, Google, Apple)?Unfortunately, in this case, you cannot recover your password directly through the Babitalk app.Since you sign in using your SNS account, if auto sign-in is not working, please recover your password on the respective SNS platform.We kindly ask for your understanding, as Babitalk is unable to verify this information on our end.
Accounts created on the Korean Babitalk service cannot be used on the English service. Please sign up on the English service.
Yes, you can!Go to [My Account] at the bottom right, click your profile at the top, and you can change it on the edit page.
We sincerely apologize for the inconvenience!We are responding to inquiries in the order they are received. Please understand that our response may be slightly delayed during times of high volume.To help us investigate and resolve the issue more quickly and accurately, please provide the following information while you wait:Date the error occurred :Device Model (PC or Mobile) :(ex. iPhone 15, Galaxy S10)OS Version :(ex. iOS 17.3.1, Android 14)Phone Number / Nickname :Email Address :Please attach a screenshot or screen recording of the error.
Please check your junk folder as well!If you still cannot find it in your junk folder, please leave a message with Customer Support.
Are you sure you want to delete your account?You can delete your account by following the steps below:Sign in to the Babitalk app > Tap 'My Account' at the bottom right > Click 'Account Settings' and proceed with 'Delete Account' at the very bottom of the page.To help us improve our service, we would greatly appreciate it if you could share your reason for leaving.
Booking a consultation is very simple! Go to Babitalk, click on your desired procedure or surgery, and click the [Consult Now] button.Afterward, go to [Appointments], click [View chat], and leave a message for the clinic.
You need to submit a consultation request first. :) Please understand that there is no way to contact the clinic through Babitalk prior to submitting a request.
Consultation requests must be made using the account of the person seeking the consultation. Submitting multiple bookings under a single account can cause confusion and may lead to issues receiving services later on.
Once your request is complete, you can contact the clinic using the steps below : 1. Babitalk app > 'My Account'2. Click 'Appointments' > Send a message to the clinic via 'View chat'- Chat support is provided individually for each requested procedure. Please note that chat alerts will be sent as app push notifications. :)
The Babitalk team selectively partners with trustworthy clinics after a thorough vetting process. Therefore, all clinics registered on Babitalk are reliable medical institutions that have passed our verification standards.
When you post a review on Babitalk, an automated email is sent to your registered email address.Please make sure to check your junk folder as well. :)If you still cannot find it, please leave a message via our Customer Support chat below.
Gift cards are sent out every Wednesday. :)Ex. If you submit the request form on a Tuesday, your gift card will be sent the next day (Wednesday). If you submit it on a Thursday, your reward will be issued the following Wednesday.
Unfortunately, expiration dates cannot be extended. Please be sure to check the expiration date and use your reward within the valid period. :)
You can set up notifications directly within the app. :)1. Sign in to the Babitalk app2. Go to 'My Account'3. Click 'Notification Settings' and turn notifications ON/OFF for your desired items
Thank you for using Babitalk!If you have any further questions that were not answered, please reach out to Customer Support. :) We will assist you as quickly as possible.
cs@babitalk.com