Shopping FAQ

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Payment Types

How is my payment currency decided?

The payment currency is automatically determined based on your location. For countries where local currency checkout is unavailable, payments will be processed in Japanese Yen (JPY). Please refer to the following list to see which currencies are available. AED GTQ PGK AFN GYD PHP ALL HKD PKR AMD HNL PLN ANG HTG PYG AOA HUF QAR ARS IDR RON AUD ILS RSD AWG INR RUB AZN ISK RWF BAM JMD SAR BBD JPY SBD BDT KES SCR BGN KGS SEK BIF KHR SGD BMD KMF SHP BND KRW SLL BOB KYD SRD BRL KZT STD BSD LAK SZL BWP

How do I pay by PayPal?

To pay using PayPal, follow these steps: 1. During checkout, choose PayPal from the list of available payment options. 2. Review your order details and proceed to the payment page. 3. You will be redirected to the PayPal payment page. Log in to your PayPal account using your email address and password. 4. Review the payment details and confirm the transaction on the PayPal page. 5. After completing the payment, you will be redirected back to our website. You will receive an order confirmation on

Payment Methods

We accept a variety of payment methods, including: - Credit Card (VISA, mastercard, American Express) - PayPal

Can I set a default payment method in my account?

At this time, we do not store payment information on our website for security reasons. However, for faster checkout, we recommend using digital wallets like Apple Pay, Google Pay, or Shop Pay, which allow you to pay quickly without re-entering your details.

How is the exchange rate determined?

In principle, FASBEE's rate changes according to the market rate between 11:00-12:00 JST.However, it is also possible that the rate change from the time period mentioned above in some cases.We kindly ask for your understanding.

About payment request time

The fee will be charged when the customer confirms the order through FASBEE.

How can I receive a receipt for my purchase?

You can request a receipt through your account page by selecting the relevant order. Once the order is complete, you will have the option to download the receipt in PDF format.