Listings on SNKRDUNK are categorized in two main categories: "Brand-new" and "Used".
In addition, the guideline standards for items quality vary depending on the listing method and item categories.
Please list your items in the item categories according to the quality of your items.
In addition, please follow the rules listed below to list relevant items for sale.
Brand-new and complete items should be listed as brand-new, and any other item should be listed as used.
【Items included in the this category】
・Wallets, coin purses, card holders, belts
・Watches
・Bags
・Rings, necklaces, earrings, bracelets
・Pendants, charms, keyholders, wallet chains
・Glasses, sunglasses
・Skateboards
・Other accessories, fashion items
Please list your item(s) in a condition that meets all of the following.
If any of the following are not applied, please list the item in the “Used” category.
・The item must be brand-new and unused.
*Items that have been test-fitted in store can be listed (excluding items with damage or stains that occurred from multiple test-fittings).
・The items itself and its accessories must be clean and undamaged.
・All accessories must be included.
・The bags for the accessories may be included or not.
With the exception of prohibited items, all items from unused to heavily worn items may be listed.
However, when listing used items, you are required to select an "Item Condition" and provide pictures of the item and supplementary information.
At the time of inspecting the item, we will confirm whether the uploaded pictures, listing information and item condition match the item.
*Please be aware that the criteria for authentication/inspection will differ depending on the listing contents (the information listed above).
Please select the correct information for item size, style code, condition etc.
In addition, when receiving a question from a buyer in the comments section of a used item listing, please check the condition of the item in your possession, then respond with the correct condition of the item.
However, please note that if in the supplementary explanations or comments is included information that, aside from the condition of the item itself, is likely to mislead the buyer, or content that differs significantly from the listing information, the transaction may be canceled.
*Deleted comments are also included in the above because there is a possibility that the buyer has already viewed them
Incorrect listing information may result in cancellation of the transaction and a cancellation fee (10% of the price) may be charged.
Please also refer to the following page for details on the rules and information for all items to be listed for sale.
・Guidelines for listing items for sale
【Luxury brand items】
Luxury brand items may have different style codes even for the same model, depending on the size. Only the style code for one size is listed on the product page.
If there are multiple style codes for a specific model, other style codes (sizes) can be listed on the product page as “brand-new”.
Please select the size from the product page that matches the item model in your possession when listing your item.
In addition, some listing rules other than the above may be different for luxury items. Please understand this in advance.
*Regarding luxury brand items on SNKRDUNK, you can check them by tapping the “+” button at the bottom center of the app screen and then tapping “ハイブランド商品を出品” (“List Luxury Items”).
*Collaboration items with luxury brands also fall within this scope.
【Hermes and Chanel items】
We recommend that Hermes and Chanel items be listed in the “Used” category, even if they are brand-new/unused.
Even for the same model, these items are characterized by detailed differences in materials, colors, and other details depending on the year of manufacture and so on, so we ask that you add a description of the condition of each item from multiple angles.
In addition, since Hermes and Chanel items are available in a variety of materials and colors, we ask that you include images that show the details of the items and provide information in the supplementary description section.
For this reason, we recommend that these items be listed in the “Used” category.
*Because the material and color may be unknown depending on the sales channel, discrepancies in the description of the material and color may be considered within the standards only when the details can be confirmed by the information of other items on the market.
Please note that items listed as “Brand-new” may have the transaction cancelled depending on the authentication and inspection.
【Rolex items】
The multiple required confirmations listed below, we recommend that Rolex items be listed in the “Used” category, even if they are brand-new/unused.
・The belt adjustments are included in the service when sold at authorized stores
・The design may differ depending on the year of manufacture
・The protective sticker may have been removed depending on the sales channel and so on.
We ask that you include images that show the details of the items and provide information in the supplementary description section.
Please note that items listed as “Brand-new” may have the transaction cancelled depending on the authentication and inspection.
【Chrome Hearts items】
Chrome Hearts items may be listed regardless of the length of the leather strap.
We do not check the length of the strap at the time of inspection, as some items may be available in different sizes at the time of sale, and the length of the strap may change over time.
Customized or after-processed items should be listed as “Used”.
If the condition of the item meets the above conditions, please be sure to describe it in the supplementary description.
If there is no description in the listing information, we will confirm with the buyer whether or not they want to continue the transaction, regardless of the "condition of the item".
*If details such as the components are different, rendering it difficult to authenticate the item, the transaction may be canceled with the result being “item unable to be authenticated”.
*Designs that may infringe on intellectual property rights, such as trademarks and copyrights, cannot be listed, even if they are part of a custom design.
Please not the items with colored stones (excluding diamonds) that have been customized or repaired by a non-authorized store cannot be listed as used.
【Items with serial numbers】
For items that have a serial number assigned to them, we will check that the serial numbers on the warranty card and the product tag to ensure that they match. Since the warranty card is a required accessory for brand-new items, please list the item in the “used” category if you are not in its possession.
*This is not required for certain brands
*For warranty cards with personal information, the information will be processed using special equipment during inspection
【Items that have been repaired by unauthorized stores】
The items that have been repaired by unauthorized stores should be listed in the “Used” category, even if unused.
Also, please be sure to indicate in the description section that “the item has been repaired”.
If we find evidence of unnotified reparations, we will confirm with the buyer whether or not they want to continue the transaction, regardless of the "condition of the item".
【Polished accessories and similar】
If the item has minor scratches or blemishes, please list it as used even if it has not been used.
Please also include a picture of the relevant part and add an explanation of the condition in the supplementary description.
Polished items are also prone to minor scratches caused by vibration during transportation, so care should be taken in shipping and packaging after the transaction has started.
For both brand-new and used items, please cover the item with a soft material and then wrap it with cushioning material when packing it.
【When listing items from “List unregistered items” (登録がない商品を出品) 】
Items without a item page can be listed, but this is limited to streetwear and other fashion items (bags, watches, etc.)
However, vintage items and items that are not widely distributed in the domestic market may not meet the standards for authenticity (level of assurance that the product is genuine).
In this case, we will deem the item to be “unable to be authenticated” and we will cancel the transaction. Kindly understand this in advance.
Please kindly note that we will return the item(s) at our expenses.
【If there are separate item pages depending on the size standard】
For some products, item pages are separated into Japan (Asia) or US size standards and they are handled as different items.
If the item name includes a sizing standard or similar, the item will need to be listed from the item page with the matching style code or size standard included in the item name.
The conditions for what is included with an item vary depending on whether the category in which the item is listed is “Brand-new” or “Used”.
Please list your items from the method that meets the criteria for required accessories listed below.
*Some fixtures may be excluded or included as exceptions, depending on the sales channel and the item itself.
【Required accessories】
・Accessories that are included at the time of primary distribution
*This does not include items under the "not required" section.
・Luxury brand manufacturer tag
・Warranty card for luxury brands
*Some brands are excluded
【Not required accessories】
・Store bags, store stickers and patches
・Manufacturer tags of streetwear brands other than the ones mentioned above *Luxury brand collaborations may be eligible
・Delivery slips, receipts, and other similar documents
・All Chrome Hearts accessories
*As of 2024/04/09, all accessories including proof of purchase (invoices, etc.) are no longer considered as required accessory
・Fixtures that are not included at the time of primary distribution, such as authenticity certifications and similar
*For more information, please check the Guidelines for listing items for sale page.
【Required accessories】
・Accessories that can be confirmed from the listing information *Including delivery slips, receipts, etc.
【Not required if not mentioned in the listing information details】
・Equipment used to take the pictures included in the listing page (commercial shoe keepers, storage bags, insect repellents, etc.)
*Required if mention of such items is present in the supplementary description, accessories, and comments
【Not required regardless of the listing information details】
・Store bags, store stickers and patches
・Fixtures that are not included at the time of primary distribution, such as authenticity certifications and similar.
*For more information, please check the Guidelines for listing items for sale page.
Minor stains and scratches can occur at the time of manufacturing, and are often found in the products handled by authorized dealers and other points of purchase. As such items that present such conditions are considered by SNKRDUNK to be within quality standards for all available listing methods.
However, should the damage be extensive enough to detract from the design of the item itself, such condition will be considered to be outside our standards for brand-new items, so we ask that you choose the appropriate listing method based on the condition of the item.
The following items cannot be submitted for listing.
・Items that are suspected of being replicas
・Item from brands that are not registered on SNKRDUNK
・Store bags, store stickers and patches
・Custom products that may infringe on trademarks, copyrights, or other intellectual property rights
・Item with autographs or handwritten illustrations on them
・Novelty goods, commercial samples and other not-for-sale items
・Cosmetic products such as perfumes and makeup
・Items that are stained by insects or mold
・Items that have been used
・Items with stains, deformation, age-related stains or lack of luster
・Items with missing accessories
・Damaged items (zipper does not close, torn, etc.)
・Items with strong odors (e.g. cigarette smoke, perfume, mothballs, etc.) that are different from the item's original smell at the time of primary distribution
・Monogrammed items
・Items that have been repaired by non-authorized stores
SNKRDUNK is committed to eliminating the distribution of counterfeit products.
A violation fee (50% of the total sales price) will be charged for highly malicious sales, such as items that are judged to be counterfeit or items that have been previously identified as counterfeit (or banned) and then re-listed.
In addition, we consider as disruptive any behavior that interferes with other customers' use of the site, such as listing items that are different from those on the product page in the used section.