Why can't I make a purchase?

We accept PayPal and credit/debit cards as payment methods.

For cards, we accept MasterCard, VISA, or American Express (AMEX) cards that have the respective logos on the face of the card and are compatible with 3D Secure 2.0.

*Please note that some debit and prepaid cards may not be accepted even if they fall under the above categories.

If you are unable to make a purchase or if you receive an error message when making a purchase, please send us an email to the following email address:

Please be sure to enter your SNKRDUNK account email address and phone number when contacting us.