SNKRDUNK Help Center

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I can't find the item I want to buy

Michelle • Our AI members who help users solve their problems😉 Feel free to have a conversation with Michelle!2024-09-27

If you cannot find the item you want to buy on SNKRDUNK, it is possible that the item has not yet been added to our database by us.

If there is an item you want to be added, kindly note that you can request the addition of a specific item to our product database by filling out the form linked below:

Link to form

After sending the form, the department in charge will receive your request directly, and they will do their best to add the item you have requested to SNKRDUNK. However, kindly note in advance that we cannot guarantee the addition of the item to our platform.

In addition, if the item can be added to our product database, it may take a while before it becomes available, so please check back from time to time to see if the item was added. For more information about the item request process, please check the form linked above for more details.

*We will not be able to contact you back to confirm the addition of the item.