What happens if the seller doesn’t ship an item?

To ensure a smooth transaction, we ask sellers to ship their items before the shipping deadline.

In the unlikely event that the item is not shipped by the seller after the shipping deadline, the order can be canceled at the buyer's request.

If the shipping deadline has passed and you are in a hurry, please consider re-purchasing the item after canceling the order.

*If the seller has already shipped the item, the order cannot be canceled even after the shipping deadline.

*We will be able to process the cancellation only during business hours.

Please note you can wait up to 10 days for the seller to ship the item after the shipping deadline.

If the item has still not been shipped after 10 days, the transaction will be canceled automatically.