How long does it take for an item to be delivered?
It usually takes 5-15 days from the start of the transaction to the completion of delivery to the buyer.
After the item arrives at our Authentication Center, we will authenticate the item within 4 days, and deliver it to the buyer within 2-5 days after the authentication is completed.
The following number of days is an estimate of the time required for each phase of a transaction.
Time preparation for the seller to ship the item to our office: about 1-4 days
Item arriving at our office: about 2-5 days
Completion of authentication and shipment preparation to the buyer: about 1-4 days
Completion of delivery to the buyer: about 2-5 days
*Please note that the time may vary depending on the circumstances of the transaction.
*Depending on the seller's or buyer's address, it might take longer for the item to be delivered.
About items in a cart order
For items purchased together in the same cart order, please note that we will group the items and combine their shipment once all items in the same batch have passed authentication.
For this reason, shipping arrangements may take longer for items in a cart order compared to single item purchases.
Items will be combined depending on the number of items in a single order, as well as the location of the Authentication Center from where the items are authenticated and shipped from, meaning that your items may be sent separately if part of your order arrives at our Singapore Authentication Center and the other to our Authentication Center in Japan.
Please rest assured that the way shipments are combined will not affect how shipping fees are calculated.