SNKRDUNK Help Center

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Can I pick up the item I bought at the Singapore store?

Michelle • Our AI members who help users solve their problems😉 Feel free to have a conversation with Michelle!2024-09-26

It is not possible to pick up an item bought on the SNKRDUNK app directly at the SNKRDUNK physical store. This is because the SNKRDUNK app and the SNKRDUNK physical store in Singapore have different service systems.

Buying an item on the SNKRDUNK app means that you were matched to an individual seller that listed that specific item on the app, meaning that the item will need to go through the authentication process before being shipped to your registered address on the SNKRDUNK app.

On the other hand, the items sold in the store are not related to the app's services and are only sold in the store as pre-authenticated items.

Since the items listed on the SNKRDUNK app are sold by private, individual sellers, the prices found on the app are also set by the sellers and may differ from the physical store prices due to market fluctuations.

For more information about the authentication and shipping process, please check the link below.