Category
Change registration details
FAQs for changing your account details.
How to change my registered email address?
You can change your registered email address easily via the SNKRDUNK App. Please follow the instructions below: 1. Account 2. Email 3. Enter your new email address 4. Send Confirmation Email 5. Verify using your new email address.
How to change my registered phone number?
If your phone number has been verified, you will not be able to change your phone number from your end. You will need to contact us for further assistance.
How to change my registered address?
You can change your registered address easily via SNKRDUNK App. Please follow the instructions below. 1. Account 2. Address 3. Enter new address 4. Save If you would like to change your address for an ongoing transaction, please see “How do I change my delivery address?“.
How to change my login password?
You can change your password easily via the SNKRDUNK App. Please follow the instructions below: 1. Account 2. Select “Login” 3. Select "Forgot Password" 4. Enter your registered email address. A confirmation email will be sent to your email and a new password can be set up from there.
What should I do if I change my phone?
Even if you change your phone, you can still access your information by logging into your account. Before changing your phone, please make sure to confirm the following information which is required when logging in. - Registered e-mail address - Password - Phone number