Customer Help Center

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Billing

Where can I check my next billing date?

You can find your next billing date on your account page. Related articles - Does my licensing rights end if my subscription expires? - How to delete my account? - What is the pricing? - I want to cancel my subscription. - How can I change my payment method?

How to change my credit card information?

On your account page, you can update your credit card information by clicking on “Change payment method & Download receiptsPayment Details” and you can change your: 1. PAYMENT METHOD 2. BILLING INFORMATION (If you change the information, the updates on the receipt will be reflected in the next billing.) Related articles - How can I change my payment method? - Where can I check my next billing date? - What payment options are available? - I am an Artist Plan user that is paying via PayPal, how ca

What payment options are available?

You can pay using a credit card (Visa, MasterCard, or American Express). You can choose to pay in either monthly or annual installments. Please check our Pricing page for more information here. Related articles - What is the pricing? - How can I download receipt? - Where can I check my next billing date? - When will my affiliate commission be paid? - Can I make a song with vocal?

How can I download receipt?

You can download your receipt from your account page! If your subscription started before March 2024, you will not be able to download it yourself. Please contact us at support@soundraw.co.jp How to download 1. Click on the link, "Change payment method & Download receipts" on your account page. 2. Click on the pink mark that you want to download receipts on the payment details page. 3. Click "Download receipt" on the next page. 4. Click "Allow" if a pop-up window appears asking for permission to

How can I change my payment method?

You can change your payment method on your account page. Click the update icon located on the right to add a new card or change your payment information. Related articles - What payment options are available? - How can I download receipt? - Where can I check my next billing date? - I want to cancel my subscription. - What usage does the license allow?

What is the pricing?

You can check our pricing from this page!