RTC(Video/Audio/Screen share)
Microphone and camera are disabled.
Microphone and camera are enabled.
You can change the camera/microphone status by clicking the camera/microphone icon in the bottom bar.
The default setting when entering a space is off, indicated by a red icon.
When turned on, the icon changes to green.
You can check the status of the camera and microphone through the video box on the right.
Users using audio will have a mint-colored border and a voice animation displayed inside the video box.
Clicking the video box will switch it to full screen.
The activation range is based on tiles. Please refer to the image below.
Active Range | Within 6 tiles |
Medium Activation | Between 7 and 10 tiles |
Inactive Range | More than 11 tiles |
Spotlight Use | Users on the same map can see and hear the spotlight user's video and audio. |
Host Settings > Map > See videos of all participants when spotlighted on.
In a map with the above settings applied, spotlighted users can view the video of all participants in the map.
You can adjust the audio settings for each user individually.
Use the slider in the video/sharing screen box of the user you want to adjust the volume for.
Screen sharing is only available on PC.
To share your screen, click on the Share Screen button at the bottom of the screen and choose to share your entire screen, a window, or a browser tab with others in the map.
If you do not wish to share the system audio, please disable it by clicking the Share tab audio checkbox again.
When screen sharing, the screen will be displayed in an additional video box labeled as
nickname’s screen.Through the existing video box, you can simultaneously broadcast your video (camera) and audio (microphone).
How to Resolve Screen Share Issues
Refresh your browser (F5).
Close the browser and open it again.
Try a different browser.
Restart your device.
Turn off or on the spotlight feature.
Try other share options (tab, window, or entire screen).
When the shared screen goes black:
Turn off the hardware acceleration feature.
In Chrome, open Settings, go to System, and toggle on the "Use hardware acceleration when available" option.
Disconnect and reconnect your monitor, then reboot your computer: Sometimes, a disconnected or faulty monitor can cause the shared screen to go black. Disconnect and then reconnect your monitor, reboot your device, then try screen sharing again.
Check Firewall and Network Settings
[For Mac]
If you are unable to share your screen on macOS, try the following steps:
1. Open the Apple menu and go to System Preferences.
2. Click on Security & Privacy and select the Screen Recording tab.
3. Make sure the toggle for Google Chrome is turned on.
4. Try sharing your screen again.
※ These instructions are specific to Google Chrome and may not be applicable to other browsers or screen-sharing software.