ZEP Customer Support

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Contents

App, Mini-Game, ZEP-Script

Contents (Apps/Mini-Games)

Can I import and use external libraries into ZEP script?

You cannot use external libraries in ZEP-Script.

When I delete the Stamp App, it doesn't disappear from the sidebar or the deleted stamps still appear in the list.

Please check the following

  • Host: Enter the command "!destroy" and then refreshdestroy.

  • Make sure that you are not running a Space-specific App.

When I use the boarding app with other apps sometimes they are not compatible.

Running Mode

  • When riding a vehicle, you are unable to activate Running Mode.

Mini-Game

  • In addition, you are unable to ride vehicles when playing Mini-Games. Even after the Mini-Game ends, the boarding item remains unequipped. Please re-equip your vehicle.

When playing Mini-Games, sometimes the title disappears.

Please check the following when using the title feature

  • When playing Mini-Games that use titles the title disappears after finishing the game.

  • Mini-Games that use titles: Paint Man, Boxing, Bomberman, Zombie Game

  • The title will reappear when the user reconnects to the Space.

I allowed browser notifications but I am not receiving notifications from the Office.

Please make sure to allow notification display permissions in your browser and check if notifications are turned on.