ZEP Customer Support

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24.2.29 Copy Space Feature, Text object Improvement

  • The [Copy Space] feature has been added.

  • This feature is only available to the Space's Admins or Owners.

When copying is complete, the copied Space is created with the name of [Space name_Copy]

  • To copy my Space, click the three dots next to the Space you want to copy then click the [Copy Space] button, and the Space will be immediately copied.

    • If the Space is large, copying may take a long time.

    • You might not see an alert window while copying is in progress and think it's an error, but the operation is actually taking place.

  • When copying a Space, some features will not be copied.

    • Sidebar movement, links, apps will not be copied.

  • When using specific commands, you can use the camera move and camera zoom in/out features.

  • You can look around the entire map regardless of the character's location.

    • This feature does not work while playing mini-games or running certain apps.

  • Shortcut key

    • Camera Zoom In/Out

      • Using the mouse scroll wheel

      • zoom_in : Alt (option ⌥) + ]

      • zoom_out : Alt (option ⌥) + [

      • Trackpad

        • Drag two fingers up and down

        • Spread and pinch with two fingers

    • Move camera

      • Wheel Click Drag

      • Alt (option ⌥) + mouse left click drag

      • Alt (option ⌥) + pad touch drag

The imminent notification of the number of concurrent users was displayed to subscribers of paid plans (Basic, Pro, Enterprise). Modified to no longer be displayed in Spaces subscribed to that plan.

  • However, notifications for users attempting to connect beyond the capacity limit will continue to be displayed.

  • You can set the Text Objects as you wish.

    You can set the text in various colors.

    • You can conveniently adjust the size of the text.

      • You can adjust the text size from the panel, and it is also possible through Object Size Adjustment.

  • After placing the text object on the map, you can modify it by clicking the gear icon.

For Spaces using a paid plan, a manager will be assigned to enhance customer support.

To respond more quickly than via email, we optionally collect phone numbers.

  • We have updated the [Blur Background] feature, which allows you to blur the background. However, this feature may impact ZEP's performance, and if you experience any video or audio issues, please disable this feature.

  • The blur background feature is available only on certain devices and browsers.

    • Supported devices: PC web, Android tablet web

    • Supported browser: Chrome

  • We have amplified the volume to increase the microphone sound.

  • If you can't hear a specific user well, please adjust the volume using the slider in that user's video box.

With this update 'Posting entry notices', 'Summoning the administrator' features have been added.

  • Entrance Notice Display Feature has been added. (Premium Features)

    • Now, you can display an entrance notice in the center of the screen as a popup for users entering the space.

    • Entrance notices will appear only once a day, and you can create notices using both text and images.

  • The function to summon an administrator has been added.

    • A feature that allows summoning the admin as well has been added.

The Spectator Camera app will become available for free.

  • Camera functions are available for free.

    • Now, all users can use up to 5 cameras for free.

    • You can easily observe other areas of the map that are not your current location.

  • A zoom function has been added.

    • Now you can zoom in or out of the screen as you wish.

      • pgUpKey: Enlarge Screen

      • pgDnKey: Reduce Screen Size

The Discord app service has been terminated.

  • In the OX quiz and rock-paper-scissors mini-games, you can now automatically set up the game area.

  • The game area that is installed automatically will not be installed if there are non-installable tiles (no movement, portals, specified areas).

  • A function has been added that indicates which part of the map the tile, where summoning is not allowed, is located.

    • OX Quiz

    • Rock Paper Scissors

  • In the mini-game Bombermans, the magnetic field speed has been adjusted in the boxing game.

    • Duel: About 120 seconds

    • Bomberman: About 180 seconds

The limitations on the number of meeting rooms and the number of meeting participants have been lifted, and now all meeting rooms can be used freely.

The quiz running app that can be used with templates has been updated to a new version.

  • Additional Features

    • Unlimited Question Uploads

      • You can upload a maximum of 100 questions.

      • The ability to take multiple turns has been added.

    • Download History

      • You can download usage records and statistics.

      • Reset function has been added.

Home

  • Fixed the issue where space search was intermittently not possible.

Play

  • We have made adjustments so that the joystick can be used normally in tablet landscape mode.

  • We fixed the object interaction feature to work properly on tablets.

  • The issue where abnormal chats (special characters) were intermittently displayed has been fixed.

Function

  • We fixed an issue where [Unknown device] would appear in the video/audio settings for the camera device when camera permissions were not granted.

  • Fixed the issue where the mic sound of users nearby was not audible intermittently.

  • We have fixed the issue where the microphone sound from users located at a far distance could be heard intermittently.

  • Fixed the issue where the camera function could not be used intermittently.

App

  • The issue where there was no response after failing to log in with email more than 5 times has been fixed.

Content

  • The character movement bug has been improved. Now, after executing actions such as character movement, jumping, and poking, right-clicking on the favorites bar or the top tab section will no longer repeat those actions.

  • Fixed issue where magnetic field resources were intermittently corrupted and displayed.

  • getLoactionThe API has been improved. Now, in cases where information on all specified areas on the map is needed, it returns the tile information of the starting coordinates.

    • E.g. getLocationList(locationName)

  • onTriggerObject The API has been improved. Now, you can retrieve the key values of objects placed with scripts.

    • App.onTriggerObject.Add(function(player, layerID, x, y, key){});

  • Added an API for object disappearance for individuals.

    • Now, objects with specific key values can be made to disappear through events in the script.

    • Additionally, you can make an object with a specific key value disappear for a specific user in the script.

      • player.disappearObject("key")