If the product is received within 7 days from the date of receipt, without removing tags and in unused condition
In case of product defects, incorrect delivery, or if the product you received is different from the advertised content or contract terms, you can return it within 3 months from the date of receipt / within 30 days from the date you became aware or could have become aware of the fact
If a return request is made after 7 days from the date of receipt
If the product's value is damaged due to trying on or using after opening the package (however, returns are possible if the package was opened only to check the product)
If the product's value is severely damaged or deteriorated due to reasons attributable to the customer
If the shoe box, product tags, and labels are damaged or lost, making resale impossible
If accessories are not returned (buttons, accessories, boxes, labels, etc.)
If the product's value has significantly decreased over time, making it difficult to resell.
In cases where it was informed in advance that exchange and return are not possible, such as for sale or limited edition items
* If you wish to return or exchange an item because you’ve changed your mind, the customer is responsible for the return shipping costs.