How to Request a Refund on CLASS101

#Class 101 + subscription refund #cardrefund #subscriptionrefund #refund #refund method #refund application

You can apply directly for a refund for the Class 101 subscription through the following channels:

[My Page > Subscription Management > unsubscribe > Get a refund for the rest of the year]

Refund basis

It is only possible if you have not used the content or service within seven days

from the payment date.

Even if you apply for an interim refund, you can still use the content until the end of

the subscription period for the month that includes the application date.

・Example: If a user who made a payment for an annual subscription on September

　　 5, 2024, at 9:15 p.m., requested a refund on November 12, 2024, they will be able

　　 to take the course until 9 p.m. on December 5, 2024.

Refund method by place of purchase

　・If you purchased a subscription from an external online/offline store, such as an

　 open shopping mall, gift store, or Apple App Store, please request a refund directly

　 from the place of purchase.

　・Please proceed with the refund request through the Class 101 customer center.

Precautions

・Credit card companies may take 2 to 5 business days to process the refund.

・Detailed refund terms and conditions can be found on the refund terms and conditions page.