CLASS101 Help Center

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Payment

How to Check Your Payment History

To check your payment history, click on the profile button at the top right corner, then go to [My Page > Subscription Management > View Payment History].
How to Check Your Payment History

How to Change Your Payment Card

You can change your CLASS101 recurring payment card by going to [My Page > Subscription Management > Manage Payment Methods]. In this menu, you can delete a registered card or add a new one. However, if you want to change the card for a payment that has already been processed, you will need to refund the course and make the payment again.
How to Change Your Payment Card

How to Request a Refund on CLASS101

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How to Request a Refund on CLASS101

How to Cancel Your CLASS101 Subscription

You can cancel your CLASS101 subscription through [My Page > Subscription Management]. Please note that "Cancel" is different from a refund; it simply prevents the subscription from renewing on the next billing date. This means that even after canceling, you can continue to use the service until the next billing date. If you wish to stop using CLASS101 immediately and receive a refund, please click [here].
How to Cancel Your CLASS101 Subscription

Receipt Inquiry

You can view your receipt by following the steps below: [CLASS101 Website (PC environment, Chrome browser recommended) → Log in → My Page → Orders & Shipping → Set the date range → View details of the payment → Click "Print Receipt" button under product information] Additionally, for subscription service payment receipts, you cannot view them directly on the website. If you need a receipt, please fill out the request form at the following link, and we will send it to you via email.
Receipt Inquiry

Refund for Apple App Store Purchases

If you made a purchase through the App Store (In-App Purchase) within the iPhone app, it is difficult for CLASS101 to process refunds directly. This is because sales through the App Store are subject to Apple's regulations. Please refer to the following steps to request a refund: 1. Go to the reportaproblem.apple.com page. 2. Log in with your Apple ID and password. 3. If you see a "Report" or "Report a Problem" button next to the item you want a refund for, click the button. 4. Follow the instru
Refund for Apple App Store Purchases