CLASS101 Help Center

Category

Account Management

How to Use a Different Account from the One Used for Payment

CLASS101+ subscriptions cannot be transferred to a different account. Therefore, if you wish to change the account that is using CLASS101+, please request a refund for the current subscription, and then purchase a new subscription with the desired account.

How to Change Notification Settings

To change your notification settings in CLASS101: Go to My Page > Settings > Notification Settings.

How Does Group Plan(Premium) Work?

CLASS101 Group Plan is a shared subscription service launched in October 2023. With Group Plan, you can invite friends and family to your group and and enjoy CLASS101+ subscription together. Account Policy - Group Plan accounts are divided into “Manager” and “Member”. A manager account refers to the account where the payment information is registered. Member accounts are accounts invited by the manager account to join the group. - In Group Plan, members can enjoy up to 3 subscription accounts (e

How to Change My Information

After logging in to CLASS101, go to [My Page > Click your ID at the top left] to access 'Manage My Information.' Important Notes: - The ID you registered with initially cannot be changed. - You can update your phone number, nickname, and profile picture. - You can register your address when purchasing materials.

When You Forget Your Password

If you forget your CLASS101 password, you can reset it by accessing the link below. Reset Password If you forget the password for a social-linked account (Facebook, Google, Apple), please visit the respective service to retrieve your password.

How to Delete Your CLASS101 Account

Please make sure to review the following before deleting your account: 1. Your account deletion will be processed five days after your request, and once completed, it cannot be recovered. 2. After account deletion, you will not be able to register again with the same account. 3. If you have any items in the process of delivery, exchange, or return, you cannot request account deletion. 4. Upon account deletion, all rights held by the member, such as course tickets, coaching tickets, points, cash,

How can I manage my devices?

[WEB] https://class101.net/en/mypage/loginabledevice [APP] Clicking your profile icon in the top right corner -> Settings (the wheel icon) -> Manage my devices Follow these steps above to manage devices to access CLASS101. 1. You can register up to 4 devices per account, and you have the option to delete up to 3 of your currently registered devices per month. 2. When using the app, you can register 1 device, and on the web, you can register 1 device per browser. 3. On the "Manage my devices" pag