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Restricted and Prohibited Items

Here’s what you need to know about restricted and prohibited items.

Due to international shipping regulations, customs clearance rules, and air transportation restrictions, certain items are prohibited or restricted from purchase and delivery.

Please carefully review the information below before placing your order.

  • Perfume

  • Food

  • Sunglasses

  • Glasses (only frames allowed; lenses must be removed)

  • Diffusers & Candles

  • Auto parts (Only small, manageable parts are allowed. Oversized/heavy parts or items that infringing intellectual property rights are prohibited.)

  • Digital goods (e.g., game codes, PDF files, or any non-physical items)

  • Event or concert tickets

  • Products containing batteries (FedEx shipping only)

  • Liquid items (FedEx shipping only)

  • Cosmetics category (Cannot be shipped to Spain)

  • Converse and Matin Kim items (Cannot be shipped to Japan)

  • Large furniture (Not accepted if the longest side exceeds 1 meter)

  • Bulk orders (20+ identical items or bundled sets) may be excluded from inspection

  • Additional restrictions may apply depending on your destination country and item category.

  • Please refer to our full list of [Prohibited Items] for more detailed information.

  • Orders containing restricted or prohibited items may be canceled without notice.