After placing a purchase request, cancellations and returns may be restricted depending on the situation.
The applicable policies vary based on your order status, order type, and the seller’s policy, so please carefully review the following information.
Once your order is submitted, cancellation is generally not allowed.
Exception: Cancellation is possible only when the order status is Paid.
From the Ordered status onward, cancellations are no longer allowed.
Transaction Fee: 8% of the item price
Handling Fee: Based on the selected handling level
Cancellation Processing Fee: $10
After your item arrives at our warehouse, whether a return is possible depends on the seller’s policy. Returns must be requested within 48 hours of package creation (including holidays).
Domestic shipping fee: At cost
Handling Fee: Based on the selected handling level
Transaction Fee: 8% of the item price, including domestic shipping fee
Cancellation Processing Fee: $10
※Please note that returns may be denied based on the seller’s return policy.
Due to the nature of secondhand goods, cancellations and returns are not allowed once the order is submitted. Customers must agree to this policy at checkout.
Exception: Cancellation is only possible if the seller has not yet shipped the item.
Transaction Fee: 12.5% of the item price
Handling Fee: $5
※If the seller refuses the cancellation request, cancellation and refund are not possible.
When an order is successfully canceled, a refund will be issued to the original payment method within 3 to 7 business days.