Terms of Use
Effective Date: November 18, 2024
The purpose of these terms of use (these "Terms of Use") is to stipulate the service use conditions of members and non-members and the procedures, rights, obligations, responsibilities, and other necessary matters in the use of any service provided using the website "Dropshot Stock" or the "Dropshot Stock" mobile website and application provided through mobile devices such as smartphones, and the content license purchase service provided by Jiro Corporation (the "Company") through "Dropshot Stock."
The definitions of the terms used in these Terms of Use are as follows.
"Site" means a virtual place of business in the form of a website or application that the Company has set up to allow transactions of Contents, etc. using information and communications facilities such as computers for the provision of the Contents purchase service (the "Service") to the User, and is also used to mean a business operator operating the Site.
"Contents" means any video, image, 3D graphics or other works uploaded or posted within the Site.
"User" means a Member or Non-Member who accesses the Site and uses the Service provided by the Site in accordance with these Terms of Use.
"Member" refers to a person who has provided personal information to the Site and registered as a Member, and who is continuously provided with the information of the Site and can continuously use the Service provided by the Site.
"Non-Member" means a person who uses the Service provided by the Site without joining as a Member.
"License Policy" means the policies that organize matters regarding the types, restrictions, representations, warranties, etc. of licenses with respect to the Service provided by the Company through the Site.
"Paid Service"refers to the services provided by the Company that Members can access by paying a specified amount to the Company and by accepting the terms of transaction or agreement with the Company.
"Subscription"refers to a paid service usage method in which the Member’s registered payment method is automatically charged periodically (monthly or annually) for the service usage fee, and the subscription period is automatically renewed to continue the service.
Terms not defined in these Terms of Use shall be defined in separate terms and conditions and usage rules or in accordance with statutory definitions, and common trade terms shall be defined by convention.
These Terms of Use shall be effective upon notice to the User on the Site screen or by other means. In the case of Non-Members, the terms and conditions related to the Service available in the Non-Member capacity on the Site are applied.
The Company may amend these Terms of Use to the extent that they do not violate the relevant laws and regulations, such as the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.
In cases where the Company amends these Terms of Use, the date and reason for the amendment of the amended Terms of Use shall be specified and notified to the Members from seven (7) days prior to the date of the application (provided, however, that if the amendment is made to terms unfavorable to Members, thirty (30) days) to the day before the application date. In the event that the Company amends the terms disadvantageous to Members, in addition to Paragraph 1, the Company shall clearly notify the Members through electronic means such as email or a pop-up window requiring consent upon login.
The amended Terms of Use shall not be retroactively applied prior to the date of application unless there are special provisions or other unavoidable reasons in the laws and regulations.
In the event the Company announces to or notifies the Members of the amended Terms of Use in accordance with Paragraph 3 and clearly notifies that the Members will be deemed to have expressed their intent if the Members do not express their intent within the applicable period under Paragraph 3, the Members shall be deemed as having consented to the amended Terms of Use if the Content providers do not expressly indicate their intent to refuse or terminate the Use Agreement.
The Members have the right to reject the amended Terms of Use. If a Member rejects, the Company may terminate the agreement with the Member. If the Member does not express their rejection or uses the Service after the effective date pursuant to the preceding paragraph, they shall be deemed to have consented.
The Company shall provide the Service to the Members on the condition that the Members agree to these Terms of Use, and if the Members consent to these Terms of Use, these Terms of Use shall apply with priority over the Company's act of providing the Service and the Members' use of the Service.
These Terms of Use shall apply together with the rules for use of the Service provided by the Company, License Policy, and separate terms and conditions.
Matters not specified in these terms and conditions shall be in accordance with the relevant laws and regulations, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Framework Act on Telecommunications, the Telecommunications Business Act, the Rules for Deliberation of the Information and Communication Ethics Committee, the Code of Ethics in Information Communication, and the Program Protection Act.
The Company shall post the Company's trade name and name of its representative, location of the Company, business registration number, telephone number, email address, etc. on the initial page of the Site so that Members and Non-Members can easily understand them.
The Company's Member information may be managed in conjunction with the Member information of other administrative agencies' websites.
The Member use agreement shall be applied for by recording the matters required of the applicant in the prescribed use application form provided by the Site online and expressing the applicant's intention to agree to these Terms of Use and the Privacy Policy.
The Member use agreement is established by the Company's approval of the application for use after the person intending to use the Service consents to these Terms of Use. The establishment date of membership shall be the time when the Company's approval reaches the Member.
In cases where a use application is made to use the Company's Service, the Company may request the applicant to verify their real name and verify the applicant's identity and determine whether to provide the Service based on the results thereof.
In order to use the Service, the information requested by the Company must be accurately stated, and the applicant shall be subject to any disadvantages or legal liability due to falsehoods, omissions, errors, etc.
The Company may refuse to enter into a use agreement with respect to any of the following applications for use agreements:
If the application is made in the name of another person;
If the content of the application for the use agreement is falsely stated or applied;
If the application is made for the purpose of disrupting social peace and order or public morals;
If another person interferes with the use of the Service of the Company or misappropriates such information;
In the event of an act prohibited by law or these Terms of Use;
If other requirements for application for use determined by the Company are insufficient;
Cases where the Member has lost membership or eligibility for use under these Terms of Use (including cases where the Company terminates its membership in violation of these Terms of Use or the usage policies presented by the Company, or cases where a Member receives a report from the Company or another Member but terminates the membership due to failure to provide an explanation; provided, however, that if the Company later verifies the explanation and approves resubscription, the resubscription may be exceptionally allowed);
If a minor applies for a use agreement.
In any of the following cases, the Company may reserve the establishment of the use agreement until the cause is resolved:
Cases of Service suspension due to technical failure (disk failure, system shutdown, etc. that is not due to the system manager's willful misconduct or gross negligence);
Where a key communications business operator under the Telecommunications Business Act suspends the telecommunications service;
Where a war, incident, natural disaster, or similar national emergency occurs or is likely to occur;
Cases where urgent system inspection, expansion, repair of replacement equipment, etc. is inevitable;
Cases where the Service cannot be provided, such as a failure of the Service facilities or a surge in the use of the Service, etc.
Members may apply for the termination of the Service use agreement to the Company at any time through telephone, email, or other means provided by the Company, and the Company shall immediately unsubscribe the Member after going through the confirmation process.
In the event that a Member falls under any of the following subparagraphs or engages in an act falling under any one of the foregoing, the Company may terminate the Service use agreement by written notice, email, or notification through the functions within the Service to the Member without a separate peremptory notice procedure:
If there is a falsehood, omission, or error in the content of the application for membership, or if the membership requirements are not met;
If the Service is used through abnormal or indirect methods in a country where the Company does not provide the Service;
If the application is filed for the purpose of engaging in an act prohibited by the relevant laws and regulations;
If an application is filed for the purpose of undermining social peace and order or public morals;
If the Service is intended to be used for illegal purposes, such as violation of these Terms of Use;
If membership has been lost through the Company in the past;
Other cases where there is a reasonable cause for which the contractual relationship can no longer continue due to the damage of the trust relationship between the Member and the Company.
If a Member causes damage to the Company due to a violation of current laws or willful misconduct or negligence, notwithstanding Paragraph 2, the Company may terminate the Service use agreement with the Member without prior notice.
If the Service use agreement is terminated pursuant to this Article, the Member shall lose all rights related to the use of the Service, and the Company shall cease providing the Service to the Member.
In the event of termination of the Service use agreement, the Company shall delete all information of the relevant Member other than the information held in accordance with the relevant laws and regulations and the Privacy Policy; provided, however, that the following shall be excepted:
The Company shall keep personal information of the relevant Member, information on membership registration, and service use information for [5] years after the Member's withdrawal from membership in order to prevent the Member from re-subscription for reasons of refusal of the use application (including cases where the applicable person applies for use using another person's name).
If a Member's Service use agreement is terminated, re-subscription of the information of the Member that has withdrawn may be restricted, as determined by the Service operation policy.
If a Member who is using a Subscription withdraws, the applicable subscription plan will be immediately canceled. In this case, the Member’s information, download history, and other usage record shall be managed according to this Article, except as otherwise required by applicable law.
If there are remaining quantities for Subscription at the time of Member withdrawal, these must be used or canceled before the withdrawal request. If the Company has informed the Member of the remaining quantities and confirmed whether the Member intends to request a refund for the Subscription, but the Member voluntarily withdraws without making a refund request, the Company shall bear no responsibility for restoring or partially refunding those quantities.
The User shall comply with the matters set forth in these Terms of Use, other "License Policy" determined by the Company, and the matters announced by the Company. Violation may result in the suspension of membership and disadvantageous measures such as damages in accordance with the rules.
Users shall not reproduce, perform, publicly transmit, exhibit, distribute, lend, create derivative works, edit, sell, etc., or allow another person to use the Contents within the Site, except as set forth in these Terms of Use or in the license agreement entered into separately between the Users and Company.
The Users agree not to engage in any of the following actions through this Service:
Misappropriating another person's ID and password;
Collecting or storing personal information of other users;
Reproducing information obtained through the Service for purposes other than the use of the Service without the prior consent of the Company, or providing such information to a third party;
Distributing Contents obtained through the Service to others in the form of vulgar or obscene information, sentences, figures, sound, videos, etc. that violate public order and public morals, or a combination thereof, by transmission, posting, email, or other means;
Engaging in acts connected with crimes;
Causing harm to or intentionally interfering with the Service;
Abnormal downloading (downloading using macros or illegal programs, continual mechanic/continuous downloading in seconds or regular intervals, large-scale collection and storage downloads that significantly deviate from the purpose of use by license, etc., and other such acts that cannot be seen as normal use, etc.);
Posting, writing, or sending by email any software virus to destroy, interfere with, or limit the functionality of computer software, hardware, or telecommunications equipment;
Engaging in any act that hinders or is likely to hinder the stable operation of the Service;
Violation of any other rules or terms of use determined by the Company, including these Terms of Use;
Other acts in violation of the relevant laws and regulations.
If a Member violates these Terms of Use, the Company may suspend all Services provided to the Member.
The Company may limit subscription for Members whose use agreement has been terminated for a violation of these Terms of Use for a period separately determined.
The Company may send text messages to the Members' registered phone numbers or notify them through email, push notification, service functions, etc., if there is any fact to be delivered to the Members due to certain matters or necessity under these Terms of Use.
If the Company determines that notice is necessary for an unspecified number of many Members, the Company may indicate the notice on the initial screen of the Service such as the website, app, etc. in lieu of the individual notice in the preceding paragraph.
Service usage time shall be, in principle, 24 hours per day throughout the year, unless there is a special hindrance to the Company's business or technology; provided, however, that the Company may temporarily suspend the Service on the date or at the time set by the Company in cases of regular system inspection, expansion, or replacement, or in cases where there is a considerable operational reason, and the temporary suspension of the Service due to the scheduled work shall be notified in advance through the Site.
The Company may temporarily suspend the Service without prior notice due to unavoidable reasons such as urgent system inspection, expansion, and replacement, and in such cases, notice may be given after the fact. In addition, if there are reasons deemed appropriate by the Company, such as replacement with a new Service, the Service currently provided may be temporarily completely suspended after prior notice is given on the Site.
The Company may restrict or suspend all or part of the Service in the event of a national emergency, power failure, etc.; provided, however, that in such cases, the reasons, period, etc. shall be notified to the Member in advance or after the fact.
The Company may modify, suspend, or change part or all of the services provided for free due to policy or urgent operational reasons, and, unless otherwise stipulated by applicable laws, no separate compensation will be provided for such changes.
The Service provided by the Company to Members are divided into free and paid Services.
The Company shall commence free services from the time it accepts a Member’s application for registration. However, in the case of Paid Service, service provision begins only after payment is completed (i.e., when the status is displayed to the Member as 'Purchase/Payment Completed' or similar).
Members may use the Service such as search, download, etc. according to the scope of use of the paid Service purchased by the Members and the method of using the Service.
The rights to Content granted to Members through free or paid Services shall be in accordance with the License Policy. Members may use the purchased Contents within the scope of the License Policy.
Before applying for a Paid Service agreement, Members must be fully aware of the terms and conditions specified and notified by the Company regarding the relevant Paid Service during the contract formation process, to ensure an accurate translation without errors.
The Company provides the following types of Paid Services, and specific details such as the price and payment method of the services offered by the Company are posted on the website and payment pages. The Company may add or change service content due to circumstances or other factors, and in the event of such changes, the Company will notify the facts, details, and effective date in advance in accordance with Chapter 1, Article 3 Representation, Effect, and Amendment of the Terms and Conditions.
Single Clip Purchase Paid Service: This service allows Members to purchase a license for individual content provided by the Company. Upon payment of the individual purchase fee through the specified payment method, the Company provides the license to the Member.
Subscription Paid Service: This service enables automatic monthly or annual payment of usage fees through the Member's pre-registered payment method, with the subscription period automatically renewing. Members can use the content license according to the specific terms of the subscription plan posted on the website.
If the Company is unable to commence a Paid Service due to technical or other circumstances, it will notify the Member in advance according to the methods specified in the Chapter 1, Article 3 Representation, Effect, and Amendment of the Terms and Conditions.
When completing an application for a Paid Service agreement, Members must provide information that is accurate and consistent with their current status. Members must also accurately supply the necessary payment details and payment method information to the Company for the Paid Service they wish to use.
When the Company receives an application for a Paid Service agreement from a Member, it will inform the Member of the application details.
If there is any inconsistency in the Member’s expressed intent upon receiving the notification in the preceding paragraph, the Member must request corrections or amendments from the Company, and the Company shall process the request accordingly. However, if the Member has already made a payment, the regulations in Article 14 Refund and Offer Withdrawal Policy of these Terms shall apply.
In principle, the fees for the use of paid Services shall be prepaid.
To use the Subscription service, Members must enter and save payment information for the applicable service, after which the usage fee will be automatically charged on the scheduled billing date (meaning either the initial payment date of the Subscription service or a date selected by the Member, hereinafter the same). If the designated billing date does not exist in a specific month, the payment will be processed on the last day of that month.
The Company will notify the Member of the payment details upon successful processing of the scheduled payment. However, if the Member has explicitly consented, the Company may omit this notification.
If a Member requests to change their previously purchased/subscribed Paid Service in accordance with the Company’s policy, the current subscription will be immediately replaced with the newly requested subscription plan. The remaining period and clip count from the previous subscription will be calculated, and a full or partial refund request will be made to the respective payment provider according to the payment method used. The new subscription becomes effective immediately upon payment of the new subscription plan's price, adjusting the usage period and applying a new billing cycle.
If the usage fee cannot be processed on the scheduled billing date due to reasons such as the expiration of the registered payment method, the use of the Subscription Paid Service may be suspended. If this situation persists, it will be regarded as a refusal to fulfill obligations, and the Company may terminate the Paid Service agreement.
Members may cancel their Subscription Paid Service via the management page on the website or through Customer Support. If a Member cancels the subscription, automatic payments for the Paid Service will cease from the next billing period. However, the Paid Service can still be used normally during the remaining period for which payment has already been completed. For subscription cancellations that qualify as a withdrawal of offer, Article 15 applies.
In the case of the preceding paragraph, Members may at any time request to cancel their subscription via the management page on the website, Customer Support, or 1:1 inquiry, and the Company will promptly process the request in accordance with applicable laws and regulations.
The Company may issue prizes such as discounts on paid Service fees and free use coupons as necessary, such as for the promotion of Service use, etc., and in such cases, the website shall govern separately from these Terms of Use.
The policy on discount of charges and payment and application of prizes may be changed depending on the Company's circumstances, and in such cases, prior notice shall be given.
The Company may offer discounted periods for Paid Services according to its policies. If the Member does not request to terminate the service before the end of the discount period, the Company will proceed with the regular billing using the registered payment method once the discount period expires. The Company will clearly notify the Member of this information before the sale of the Paid Service with the discount period applied.
Due to the nature of digital Contents, refunds and cancellation of subscription are not possible once the Contents have been provided, so in principle, the use fees of the Contents are not refunded because the withdrawal or termination of the use agreement is impossible; provided, however, that in accordance with the Act on the Consumer Protection in Electronic Commerce, etc., refunds and cancellations (cancellation of subscription) may be requested only if Contents are not downloaded within seven (7) days after the Service purchase.
With respect to paid Services or use rights for which subscription can be cancelled, if the Member applies for cancellation of subscription after the period during which subscription can be cancelled (within seven (7) days from the date of payment), or if the Contents fall under any of the grounds for restriction on cancellation of subscription prescribed by the Act on the Consumer Protection in Electronic Commerce, etc., and the Content Industry Promotion Act cancellation of the subscription shall be restricted.
Members may make the request in Paragraph 1 by telephone or email. The Company may contact the Member through the information provided by the Member in order to process the refund and request the Member to provide the necessary information.
The Company shall not be obligated to refund any Service for which the Member has not paid directly, such as in cases they have received paid Services or usage tickets as a gift or obtained them free of charge through promotions, etc.
Within ten (10) business days from the date of receipt of the request for refund, the Company shall notify the full amount or the difference between the deducted amount and the refunded amount for the portion already used, and refund it in the same manner as the payment of the amount; provided, however, that if the Member delays the provision, etc. of information requested by the Company necessary for the refund, the period during which the provision of information, etc, is delayed shall be excluded from the above refund period.
In refunding the above amount, the Company shall request a settlement business operator such as a credit card company to suspend or cancel the claim for the amount against the User when the Member has settled the amount by credit card, etc.
The Company may deduct any incidental costs or fees it has incurred or will incur in processing the withdrawal of an offer from the refund amount.
The Company may change the name and scope of use of each Service as set forth in this Article, and other details of the Service in the future depending on the circumstances, and shall give notice in accordance with these Terms of Use.
When changing a paid Service, the Company shall give notice in the manner set forth in these Terms of Use, and the Members may refuse to consent thereto and terminate the agreement; provided, however, that simple matters unrelated to the rights and obligations, such as payment terms, may be exempted from the notice.
The Company may temporarily suspend the provision of the Service in the event of repair inspection, replacement failure, communication failure, etc. of information and communications facilities such as computers.
The copyright of the Contents provided on the Company's Site is owned by the Company or the person who provides the Contents to the Company. Therefore, the Company grants the Members the right to use the Contents within the scope of use and period permitted under the License Policy, and is not selling the copyrights to the Contents themselves.
Any unauthorized reproduction or unauthorized use of the Contents provided on the Company's Site, or any act that deviates from the "License Policy" posted on the company Site without prior consultation with the Company, shall be deemed infringement of rights under the Copyright Act and related laws. Therefore, the Member shall indemnify the Company and third parties for all kinds of damages or liabilities arising from the use of images other than those expressly permitted by these Terms of Use and the "License Policy". In addition, for third party claims, the Member must indemnify the Company at their own expense.
Some Contents provided on the Company's Site may not have portrait rights, property rights, copyrights, trademark rights, patent rights, design rights, etc. ("Copyrights, etc.") in relation to the subject (persons, buildings, places, etc) (e.g., portrait rights of a person in a crowd, property rights of the background building, etc.). Therefore, depending on the type of use, there may be cases where the Member must directly acquire the relevant rights before use, so the Member must inquire with the Company in advance about certain Contents that are suspected of having rights attached such as copyrights when using them. If a dispute arises between a third party and these rights without prior consultation with the Company, the Company shall not have any liability, and all liabilities shall be borne by the Member. Member should indemnify the Company against third party claims arising from such use.
The Company shall provide a Service that grants licenses for various Contents through the Site, and the details shall be in accordance with the "License Policy" of the Company. The Member may use the above Contents within the scope of the right of use granted by the License Policy. The Member's act of reproducing or displaying the above Contents outside the scope of the right of use, disclosing, transmitting, publishing, broadcasting, distributing, etc. to the general public, or providing Contents with watermarks to a third party without the right to use (including, but not limited to, acts related to derivative works and parts of such Contents) shall be considered as the Member's copyright infringement.
The following acts are prohibited for all Contents provided on the Company's Site:
Issuing, selling, reselling, distributing, assigning, lending, leasing, or renting to another person a license for the use of Contents granted to the Member;
Selling Contents on a shared drive, service, software, or site owned or operated by a third party for the purpose of exchange, transfer, or distribution of Contents, or downloading Contents free of charge;
Extracting or creating a condition in which the Content file itself can be extracted without obtaining approval from the Company;
Infringing on legitimate rights, such as intellectual property rights, including copyrights, held by the right holder of the Contents, or infringement of personal rights of an individual or corporation, etc.;
Producing separate derivative works based on the Contents or similar to the Contents without prior approval;
Using the Contents as a trademark, logo or service mark or incorporating them into such trademarks, logos or service marks;
Producing a product using a captured image of Contents or commercially selling or commercializing the relevant product in violation of these Terms of Use and the "License Policy";
Using Contents of persons obscene materials and adult advertisements, brothels, usury, other prostitution businesses, urology, plastic surgery, etc. contrary to social morals and customs, or using them for purposes that undermine social morals and customs such as obscenities or to defame the reputation of others;
Changing Contents through artificial intelligence, etc., or reprocessing by synthesizing the body and face of a person within the Contents with a photograph or image of a third party;
Using Contents for a specific product in an exaggerated advertisement in the form of a model endorsement;
Using Contents in depicting the exploitation of minors
Using Contents in depicting violent acts or other equivalent unlawful contents;
Using Contents in depicting animal abuse or violence;
Using Contents or Content titles, subtitle information, keywords or other metadata (i) for the purpose of learning, using, building model data, generating results, etc. in relation to machine learning or artificial intelligence technology, or (ii) for a technology designed or intended to identify an individual;
When using Contents, violating the methods and procedures set forth in these Terms of Use or using Contents in a manner that does not fit the license purpose;
Removing, shielding, or altering the sign of ownership (such as watermarks) to be included in the Contents;
Making a false statement, express or implied, such as that the use right holder or a third party is the right holder or copyright owner of the Contents.
If the Member's use of Contents constitutes infringement of another person's rights (defamation, etc.), violation of the Terms of Use and "License Policy", the Company may take necessary measures, such as requesting the suspension of posting on portal sites without separate notice for the purpose of minimizing damages and protecting Members, and shall not compensate or remunerate the Member for such.
Contents provided by the Company may be arbitrarily deleted or changed in accordance with the Company's independent judgment.
Among the Contents provided on the Company's Site, notwithstanding the thorough inspection of the Contents conducted by the Company, there may be problems with the Contents for reasons including copyright issues. Since the Company does not guarantee that the use of the provided Contents by the Member does not infringe on another person's intellectual property rights, the Member must use the Contents at their own judgment. If the possibility of infringement of intellectual property rights is confirmed in relation to the Contents provided by the Company, the Company shall fulfill its obligation to notify the Members by giving notice (notifying by Site notice or email, etc.), and the Member shall suspend their use. Member shall not use Contents related to the infringement of rights, including copyrights, etc., by modifying or deleting such Contents retroactively to previously produced works. After the Company's notice, all legal liability arising from the use of such Contents lies with the Member using such Contents, not the Company.
Members shall be familiar with the "License Policy" set forth in the Company's Site as well as the restrictions on the use of the Contents set forth herein, and shall use the Service within the use period and the scope of each license (permission for use).
If a Member uses Contents for purposes outside of the "License Policy" without prior agreement with the Company, copyright protection cannot be obtained for the downloaded Contents, and damages liability shall be imposed upon detection.
For more details, please refer to the "License Policy."
In the event that the User reproduces or uses the Contents provided on the Company's Site without permission, or violates the contents set forth in these Terms of Use, the User shall be liable for damages incurred by the Company.
The User's damages to the Company are not affected by contract termination.
If the Company is unable to provide the Service due to natural disasters, war, or other force majeure events equivalent thereto, the Company shall be exempted from the responsibility for providing the Service.
The Company shall be exempted from liability in cases where damages occur due to the suspension or failure of the key telecommunications service provider to provide telecommunications services normally.
The Company shall be exempted from liability for damages caused by unavoidable reasons such as repair, replacement, regular inspection, construction, etc., of the Service facilities.
The Company shall not be liable for any failure or damage to use the Service due to a cause attributable to the User.
The Company shall not be liable for any damages related to the use of the Service provided by the Company to the User for free.
The Company shall not be responsible for the accuracy, reliability, or legality of the Contents provided by the Company to the User, nor for whether intellectual property rights are infringed upon when using the Contents.
The Company shall not be liable for any dispute arising from the use of the Contents by the User after giving notice to the User regarding the Contents for which the provision of the Service is suspended.
The Company shall not be liable for any damages caused by the User's faulty entry of personal information and email addresses.
The Company shall establish and operate a damages compensation processing organization to reflect the legitimate opinions or complaints raised by the User and to compensate for the damages.
The Company shall handle complaints and opinions submitted by the User with priority; provided, however, that if it is difficult to expedite the processing, the Company shall immediately notify the User of the reason and the processing schedule.
In the event of a User's request for remedy of damages in relation to an e-commerce dispute between the Company and the User, the mediation of the dispute agency requested by the Fair Trade Commission or the city mayor/province governor may be followed.
Lawsuits regarding e-commerce disputes between the Company and User shall be under the jurisdiction of the competent court under the Civil Procedure Act.
The laws of the Republic of Korea shall apply to e-commerce lawsuits filed between the Company and User.