User Guide


What is Channel Talk Team chat?

Channel Talk allows for seamless and simultaneous communication between team members and customers through its Team chat feature, enabling efficient and effective collaboration and customer service.

With Channel Talk you can keep your team and customers in the same place. The ability to have one platform that combines these two features you can increase efficiency and make your company management easy!

You can have as many members on your channel as you want. Talk as much as you want with your team.

Sick of making new chatrooms when new members join? Tired of having to convert everything to new chats? With Channel Talk's team chats, members can simply join or leave a team chat with just a click of a button. Chat history is accessible to all, and automatic deletion is available once the member leaves the channel.

Team chat saves every message, file, and link. You can find the shared files in any chat at anytime with a simple click on the dashboard, all you need to do is search and filter to find the files you are looking for.

With our built-in side view, you can easily look at the progress of work, user chats, threads, and even multiple conversations right on your dashboard. No need to switch between multiple tabs.

Want to be notified on task specific conversations? Use threads. Use mentions or manually jump into a thread yourself! You can participate through actively talking or even just leaving a simple reaction.

Want a team based group? create a group chat within the channel. Create public groups organized by topic, members, or project. Is it on a need to know basis? Make the public group a private group. Just invite the members who need to know. Also, don’t forget, it's unlimited.c