User Guide


Plug-in Installation

Channel Talk can be easily and quickly installed on any website by adding a script to the site. This includes custom websites and websites created using web builders.

You can install Channel Talk by simply inserting an installation script on your website.

The installation script can be found in [Channel Settings] - [General] - [Manage plug-in] - [Install plug-in for web] - [JavaScript].

If you insert the script with user integration, you can import and use member information in Channel Talk.

For detailed installation instructions, please check the developer guide (Developer guide)

If your website was created by a web builder, you can install Channel Talk more easily.

If your web builder is not our official partner, you can install the Channel Talk plug-in by using the same installation script as the custom websites.

Installation guide for web builders:

Each builder has a different range of providing customer data. Please check the guide of the respective web builder you are currently using.

You can also install Channel Talk in both hybrid and native apps.

For detailed installation instructions, please refer to the developer guide.

Mobile SDK is available for paid plan users only.

Even if you don't have a homepage, you can still communicate with your customers anytime using the Plug-in link.

You can copy the plug-in link to start the chat instantly through [Channel Settings] - [General] - [Channel Profile] - [Contacts and Location] - [Plug-in link] - [Copy link]

When you share the plug-in link with your customers, they will see a window where they can start the conversation. By clicking the "Start a new chat" button, they will be connected to you.