CRM

A successful CRM strategy begins with understanding your customers. Easily locate and manage your regular customers using the Contacts feature on Channel Talk.

Customer Classification

An essential aspect of leveraging CRM for business growth is acquiring and retaining regular customers. Channel Talk facilitates this by utilizing smart customer classification and information integration techniques.

Customer Profile Display

You can leverage customer profile information by linking it to our CRM. We will guide you on what customer profile information can be linked with Channel Talk.

Contacts: User data

With Channel Talk Contacts, we support easier customer data management compared to Excel or spreadsheets. You can easily set it up and use it in a variety of ways, from a simple search to customer classification.

Managing Customers

Channel Talk’s Customer Contacts offers easier customer management compared to Excel.

User Tags

The foundation of customer relationship management is segmenting your customers. Channel Talk provides a powerful user tag feature along with a customer database that helps businesses categorize customers and provide them with personalized experiences.

Events: Customer Actions

An event occurs when a user interacts with a website or app. This is very important because it enables you to monitor changes in your customers' behavior.

Unification

It is essential to maintain seamless communication with customers. Through Channel Talk, you can identify and consolidate customer information for efficient customer data management.