Category
AI
Introducing AI features that help you reduce repetitive inquiries and focus on what is truly important to your team.
ALF
2 articlesFAQ
What is FAQ? This feature enables you to pre-register commonly asked questions within Channel Talk. Our AI agent, ALF, can then respond to these inquiries by drawing upon the answers provided in the FAQ. (→ ALF Guide) How to create FAQ - [Channel settings] - [Chat] - [FAQ] - [+ Create new FAQ] 1. Language: Select the language you want to create the FAQ in. 2. Question: The question can be up to 100 characters long, regardless of the language. 3. Additional Questions: You have the flexibility to