mitsumonoAI

Review Analysis Assistant

The Review Analysis Assistant is an AI tool that automatically analyzes customer feedback posted on major OTA (Online Travel Agency) platforms used for hotel and travel bookings. It detects trends in both positive and negative reviews, highlighting customer sentiments, points of dissatisfaction, and reasons for repeat visits. This assistant serves as a practical support tool for improving service quality and increasing customer satisfaction from the customer’s perspective.

mitsumonoAI2025-07-09

Enter the URL of the page containing the reviews you want to analyze. (One URL per line, up to 5 URLs per session.)

After entering the URLs, simply click the “Generate” button. The AI will automatically collect and analyze the reviews, visualize trends, and provide suggestions for improvement.

Field

Description

Enter URLs of the sites to be analyzed

*1 line per URL, up to 5 URLs per session

Please enter the URL of the page containing the reviews you want to analyze.

  1. The analysis results will include highlights of key reviews, trends in customer feedback, and suggestions for improvement.

    If there are specific reviews that concern you, you can ask questions like:

• “How should we respond to this comment?”

• “Are there other similar reviews?”

  1. You can also narrow down the suggestions by asking:

• “What is the first thing we should address?”

• “Are there actionable steps we can take with limited resources?”

Based on the analysis results, you can organize priorities and develop practical action plans.