When you complete your payment through Momstay, both guests and hosts benefit from a safer and more convenient experience.
Instant Payment is more than just a payment method—it's a trusted process that ensures smooth accommodation agreements. The following services are included when you make a payment via Momstay:
Automatic Contract Issuance
For long-term stays, a legally valid Korean-language contract is automatically generated upon payment.
No extra steps are needed—your contract is issued immediately for peace of mind.
Payment & Settlement History
All payment records are automatically stored in the Momstay system.
Guests can view their history in My Page, while hosts can access details in the Host Page for easy management.
Dispute Mediation & Support
If issues arise such as cancellations, changes, or refunds, Momstay will help mediate between both parties.
Even in the case of disputes, our Customer Center is here to assist you safely.
Multilingual Support
We offer support in English, Japanese, Chinese, and more, so you can communicate smoothly with international guests.
Avoid making payments outside of Momstay. Payments made off-platform may lead to issues such as missing settlements, contract disputes, or refund denial. In such cases, Momstay cannot provide support. Please always use Instant Payment through Momstay for a secure and protected experience.