Smartphones, Game Consoles Guidelines
Items that meet all of the following can be listed for sale.
The item is new, unused, and unopened
The product itself and its accessories are not stained or damaged
All accessories are included
*Bag for storing accessories are not considered to be required accessories
Please select the correct information for the item(s) you are selling, including the item(s), size, and condition.
Incorrect listing information may result in cancellation of the transaction and a cancellation fee (10% of the price) may be charged.
Please also check the links below regarding the listing rules and information valid for all items.
【Markings that appear to have been applied by the retailer】
Items with retail stamps, barcodes (tags), or other markings applied by the dealer may also be listed as new items.
【Broken seals of game console】
Limited to new and unused items, if they present a broken seal (i.e. showing sign of having been opened) they may be listed as brand-new items.
We also accept items including those with open (broken) seals cut off.
However, if we see opening marks or damage to the item, we may ask the purchaser whether or not the transaction can continue.
We also accept items including those with open (broken) seals cut off.
However, if we see opening marks or damage to the item, we may ask the purchaser whether or not the transaction can continue.
【Game console units】
Both new and used game consoles are inspected for defects, and the consoles are started up and operated at the time of inspection.
If the console is used, we will confirm the operation of the console and any save data will be erased at the time of inspection.
Please note that data that has not been reset by the customer, any paid software and other data will be erased at the time of inspection.
Game consoles that appear to be malfunctioning, or consoles that cannot be factory-reset cannot be listed.
In addition, if the HDD/SSD has been converted or used in a smoking environment, please be sure to mention this in the supplemental description.
【Game software, SD cards and other storage media】
Please be sure to remove any storage media such as game software or SD cards from the unit before submitting the item.
Even if the relevant fixtures are included in the listing information or promised to be included by the customer using the comment function, they are not considered accessories to the item in the transaction (they will be discarded).
If a transaction is cancelled during inspection (start of the authentication) or thereafter, there is the possibility that any of the above items eventually included may already have been discarded at the time of return arrangements.
【Smartphone/Apple Watch tamper-proof seals】
With the exception of boxes that do not have tamper-proof seals from the beginning, items with broken seals cannot be listed as brand-new.
If the seal is broken, please list the item as a used item.
【Smartphone/Apple Watch main unit】
Before listing used smartphones or Apple Watches, please make sure they are functioning and were factory-reset.
In addition, please note that used items are checked for any malfunctioning, and the unit is started up and operated during inspection.
Please understand in advance that, if the device has not been factory-reset, it cannot be listed as there is the possibility we may not be able to inspect it otherwise.
*Malfunctioning smartphones or Apple Watches cannot be listed.
Moreover, even if a used Apple Watch has been factory-reset, if the Activation Lock feature is active, the device cannot be listed as it cannot be unlocked by anyone other than its owner.
Please make sure to check that the Activation Lock feature has been deactivated before listing the item.
【Required accessories】
Accessories that are included at the time of primary distribution
【Accessories not required for listing】
Store bags, store stickers and patches
Delivery slips, receipts, etc.
Fixtures that are not included at the time of primary distribution
*Please check the Guidelines for listing items for details on fixtures that are not required as accessories.
Since smartphones and games are delicate devices, if any of the following conditions are found in the box they come within, the item is considered to be outside our guidelines standards even in case of a brand-new item (i.e. cannot be listed).
Damage that may affect the functioning of the product itself
There is a (likely) hole through it.
Tamper-proof seals have been opened. *For Apple Watch only.
The following items cannot be listed:
Items that are suspected of being counterfeit
Items not registered on SNKRDUNK
Store bags, store stickers and patches
Items with autographs or handwritten illustrations on them
Novelty goods, commercial samples and other not-for-sale items
Items that appear to be malfunctioning *Including initial defects
Damaged items
Items that have been modified
Games consoles that cannot be factory-reset
Game consoles with missing controllers
PS5, PS4, Xbox that had the sealing sticker removed
Opened items
Items that have been turned on and operated even just once
Items that are stained, deformed, or discolored
Items with missing accessories
Smartphones/Apple Watches with a network usage restriction marked as “△” or “×”.
Smartphone/Apple Watch international models
Items that are stained by insects or mold
SNKRDUNK is committed to eliminating the distribution of counterfeit products.
A violation fee (50% of the total sales price) will be charged for highly malicious sales, such as items that are judged to be counterfeit or items that have been previously identified as counterfeit (or banned) and then re-listed..