We periodically review and update our rules and guidelines to ensure a safe and secure experience for everyone.
For more details about past revisions, please refer to the articles below.
Figures, Plastic Models Guidelines have been revised
Revision date: 18th July 2025
Revision details: Added examples of acceptable and unacceptable cases for dents and tears in boxes for POP MART opened items.
Figures, Plastic Models Guidelines have been revised
Revision date: 1st July 2025
Revision details: Added a new section about some POP MART blind box items as we have started handling them depending on their content
Damaged Box Guidelines have been revised
Revision date: 6th June 2025
Revision details: Added several examples of acceptable and unacceptable conditions for stains and tears on boxes
Trading Card Guidelines have been revised
Revision date: 14th April 2025
Revision details: Added information regarding the handling of some Pokémon Card box products that are not shrink-wrapped
Trading Card Quality Guidelines have been revised
Revision date: 14th April 2025
Revision details: Added information and examples of acceptable cases where there are trimming marks on trading card packs
Damage Box Guidelines have been revised
Revision date: 7th March 2025
Revision details: Added examples of cases outside our standards where there are traces of sticker removal from the shoe box