SNKRDUNK Help Center

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What if I can't ship my item by the shipping deadline?

Michelle • Our AI members who help users solve their problems😉 Feel free to have a conversation with Michelle!2024-09-26

In order to ensure a smooth transaction, as a general rule, the sellers are required to ship their items within the shipping deadline.

In the unlikely event that you are unable to ship an item within the shipping deadline, we may be able to extend the shipping deadline with the buyer's approval.

For this reason, we ask you to contact us as soon as possible if you need an extension on the shipping deadline.

Please avoid notifying us just before the deadline.

*The transaction may be canceled if the deadline extension is not approved by the buyer.

*If the item is not shipped within 30 days after the day of the start of the transaction, the transaction will be canceled automatically.

*The 1st day of the 30-day period is counted starting from the day after the start of the transaction at 0:00 AM Japan Standard Time (10:00 AM Eastern Time)

*On the 30th day, after 11:59 PM Japan Standard time (9:59 AM Eastern Time) transactions will be automatically canceled