In the unlikely event that the transaction is canceled due to unavoidable circumstances, the credit/debit card payment will also be automatically canceled.
*If the transaction is canceled due to the seller's circumstances, any coupon used at the time of purchase will be returned to your account.
*Except for certain promotional coupons
Please note that it may take some time for the cancellation to be reflected.
*If you use a debit card, please note the refund timing is depending on the financial institution (e.g. bank)
If you use a PayPal payment, the item amount will be refunded to the card or bank account registered on PayPal.
Once the payment is canceled, please allow some time for the refund to be reflected on your PayPal account.
Please refer to the following if you need more information about the cancellation:
If you used a credit card on this purchase → Please contact your credit card company or financial institution regarding the refund timing.
If you used PayPal on this purchase → Please contact PayPal directly regarding the refund timing.
Please note the refund timing is decided by PayPal and not by SNKRDUNK.
Since we do not know the refund timing, please contact PayPal directly in regards to the refund.
In case of a cart order purchase, any applicable refunds will be issued once the remaining items in the cart order have passed authentication.
Check our dedicated FAQ page for more information:
What happens to the rest of my cart order after a cancellation?
Thank you for your understanding and cooperation.