Category
Coupons
FAQs about how to use coupons.
Past Coupon Campaigns
The following is a list of past coupon campaigns that have already ended. To check the coupon amounts and granting condition details, please refer to the campaign pages below. Tap on the name of the past campaign you want to check for more details. --- - Upsized Coupon 7-9 Jul Campaign Period: 10AM on July 12 EST to July 9 11:59PM EST Coupon giveaways for those who have bought with us for the first time in the last 12 months. - WEARTESTERS × SNKRDUNK Campaign Period: 10AM on December 22 EST to J
About Coupons
How to use coupons You can use a coupon by selecting it at the time of purchase. Please note that coupons cannot be applied later once you have placed an order and only one coupon can be used on a single purchase. The coupon value will be reflected according to the selected currency from "Account". You will need to set your desired currency at first before selecting a coupon. 【How to Select Currency】 1. Go to "Account" 2. Tap "Currency" 3. Select the currency you want to use 4. Tap the "Save" bu
Can I apply a coupon after I have made an order?
Coupons cannot be applied later once an order has been made. Coupons can only be applied if selected at the time of purchase. Please consider using your coupon on your next purchase.
My coupon disappeared before the expiration date
In the event of a payment error, the coupon will automatically revert to its unused state. Please note that it may take a few minutes for the coupon to be reissued to your account. In any instance where a coupon is not returned, please contact us via email: information@snkrdunk.com
Why can't I enter a coupon code?
Please note that the invitation code entry section will only be displayed if you meet the following conditions. - You are a registered member. - You have completed SMS (text message) verification. - The phone number you registered has not been used to enter an invitation code before. - You have registered your personal information (including your residential address). Note: Only one invitation code can be entered per person. If you have already entered a code, or registered through someone else’
How long is a coupon valid for?
Although the validity of coupons may differ depending on the coupon, you can check the validity period of a coupon at any time from the “Account” tab > “Coupons list/Enter the code”. Alternatively, you can check the duration of a coupon from the purchase confirmation screen by tapping on "Coupon(If you have)". The validity period of a coupon will be shown under the coupon name. If a coupon expires before being used, it cannot be re-granted. Please make sure to use your coupons within the expirat
How to enter an Invitation Coupon code
In this page we will list the steps for entering an Invitation coupon code. Target coupons: "SDWLCM" Welcome coupon, "Refer-a-Friend" coupon* *In case the invitation link you clicked on does not work Before entering the code, make sure your phone number and email are verified, and your delivery address registered. For more information, please refer to the page linked below: Why can't I enter a coupon code? - How to enter a code: ⚠️ Important: - Do not enter the Invitation code in the top field laI invited a friend, but we have not received the Refer-a-Friend coupon
If you are not able to receive a "Refer-a-Friend" coupon, check the information below in order to troubleshoot your issue. Q: What should I check if the referral coupon hasn’t been received yet? Please confirm the following: ・You (the inviter) ・Your friend (the invitee) have both completed all required steps to be eligible for the referral coupon. Steps that must be completed in order to receive a coupon - Verify email address - Verify phone number - Register a delivery address in the SNKRDUNK a