Channel Updates

[Advance Notice] Manager Activity Log Format Change

2024.10.11

Hello, this is the Channel team.

The format for the Manager Activity Log will be changed to a more easily readable CSV file. CSV (Comma-Separated Values) files store data separated by commas and can be easily viewed using spreadsheet.

  • Change Date: Thursday, October 31, 2024

  • Details of the Change: The format of the Manager Activity Log will change as follows:

    • Before: jsonl

    • After: csv

[Explanation of Data Fields in the Manager Activity Log]

  • Access Path: [Channel Settings] - [Security and Development] - [Security] - [Manager activity log]

  • Please note that only the "Owner" can download the Manager Activity Log.

  1. Manager Login

Field

Type

Description

logType

string

Type of log

channelId

string

Channel ID

accountId

string

Account ID

email

string

Email

managerId

string

Manager ID

createdAt

string

Timestamp (ISO 8601)

requestInfo.ip

string

Requesting IP Address

requestInfo.userAgent

string

User Agent of Requester

result

boolean

Success or Failure

  1. Edit Manager Info

Field

Type

Description

logType

string

Type of log

channelId

string

Channel ID

sourceType

string

Type of Modifier

sourceId

string

Modifier ID

createdAt

string

Timestamp (ISO 8601)

requestInfo.ip

string

Requesting IP Address

requestInfo.userAgent

string

User Agent of Requester

action

string

Action performed (create, delete, update, etc.)

entityType

string

Type of entity

entityId

string

Entity ID

diff

string

Modified fields

  1. Download Contact & User Chat

Field

Type

Description

logType

string

Type of log

channelId

string

Channel ID

sourceType

string

Type of Modifier

sourceId

string

Modifier ID

createdAt

string

Timestamp (ISO 8601)

requestInfo.ip

string

Requesting IP Address

requestInfo.userAgent

string

User Agent of Requester

reason

string

Reason for the download

sensitiveInformations

string

A collection of keys for downloaded sensitive information.

4. Download 080 Rejection Handling Log

Field

Type

Description

logType

string

Type of log

channelId

string

Channel ID

sourceType

string

Type of modifier

sourceId

string

Modifier ID

createdAt

string

Creation date/time (ISO 8601)

reason

string

Reason for download

If you have any questions regarding this change, please feel free to contact Channel Talk team. Thank you.