Due to firewall or network settings, errors may sometime occur. Please refer to the information below for seamless access to ZEP.
PORT | URL | DESC |
|---|---|---|
TCP 443 | zep.us *.zep.us *.weegloo.com | Space access, homepage, map editor, chat, image and other file storage |
To accommodate varying numbers of users, the ZEP server can be scaled up or down as needed. Therefore, it is important to process
*.zep.us wildcards and we recommend setting the TTL setting to less than 5 minutes.
PORT | HOST | DES |
TCP 443 | *.livekit.cloud *.turn.livekit.cloud *.zep.us | Signal connection over secure WebSocket |
UDP: 50000-60000 | all hosts | UDP connection for WebRTC |
UDP: 3478 | *.host.livekit.cloud *.zep.us | TURN/UDP servers that assist in establishing connectivity |
TCP: 7881 | all hosts | TURN/TCP servers that assist in establishing connectivity |
ZEP utilizes an external solution for video, audio, and screen sharing functionalities.
In order to obtain the best audio and video quality, we recommend allowing access to the UDP ports listed above.
Additionally, please ensure UDP hole-punching is enabled (or disable symmetric NAT).