ZEP Customer Support

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26.02.27 Unified Account Registration Update

The Unified Account Registration system has been newly updated.

You can now access ZEP and ZEP QUIZ using a single integrated account.

Sign up using your preferred method: Social Login (Google, Whale Space) or Email/Password.


What is a New User?

A user who has no previous history of using any ZEP services.

Registration Process:


  • Email Address

  • Password (at least 9 characters, a combination of letters + numbers)

  • Nickname

  • Agree to Terms and Conditions

When signing up for ZEP QUIZ, you must choose one of the following:

  • Student

  • Teacher

  • General

  • Enterprise

    (Required additional information may vary based on the selected type.)

  • ZEP QUIZ: Information specific to your account type, consent to marketing use and information receptions.


Your social account email will be linked automatically. You only need to enter your nickname.

No separate password setup is required.

  • Nickname

  • Agree to Terms and Conditions

When signing up for ZEP QUIZ, you must choose one of the following:

  • Student

  • Teacher

  • General

  • Enterprise

    (Required additional information may vary based on the selected type.)

  • ZEP QUIZ: Information specific to your account type, consent to marketing use and information receptions.


What is an Existing User?

A user currently using at least one of the services: ZEP or ZEP QUIZ

Existing users are not forced to integrate their accounts and can continue to use the services as they do now.

  • Social Login: Continue using your existing social login.

  • Email Login: Enter your email and create a password to continue.

  • Account Linking: Linking accounts is optional.


  • Linking is only possible between accounts using the same email address.

  • You cannot link accounts registered under different emails.

Example

  • QUIZ Account: quiz@email.com

  • ZEP Account: zep@gmail.com

→ Linking is not possible due to different email addresses.



It is a system that allows you to access ZEP and ZEP QUIZ with a single ID (email). You can sign up and log in to all ZEP services using one account.


No. You only need to complete the Unified Registration once. After that, you just need to provide any additional information required for each specific service.


No. Each service operates independently, so a separate login is required for each. However, you can use the same email/password or social account.


All data and history from your existing account will be fully preserved. You are not required to force-integrate your account.


No, it is optional. If you only use one service, you can continue using it as you always have.


Yes. You can add a password on the Unified Profile login screen after verifying your email.


Yes. If the email addresses match, you can use Social Login as well.


Yes. The nickname entered during sign-up is a default value and can be changed in your profile settings later.


Click 'Find Password' on the login screen and reset it via email verification.


No. Since your email is the primary identifier for the Unified Account, it cannot be changed. If a change is necessary, you must create a new account.


If you have further questions regarding account integration, please contact our Customer Support Center.