Regarding the emergency maintenance on March 14, 2024

Dear ZEP users,

An emergency inspection (15:00 UTC) was conducted to recover from today's ‘visit history’ error.

We apologize for any inconvenience caused during the additional stabilization process and kindly ask for your understanding.

Please refer to the detailed information below.

• Date: March 14, 2024

  • Initial issue detected: 13:30 UTC

  • Hotfix progress time: 15:00 UTC

• User Impact:

  • Space visit records from March 13th 20:00 UTC to March 15th 15:02 cannot be accessed.

  • Space Refresh

• Inspection content: Correction of ‘visit history’ error

We are very sorry for the inconvenience caused.

Thank you.