ZEP Customer Support

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[Notice] Discontinuation of “Audio Only” Settings

2026.07.01

Hello, this is ZEP.

To improve service stability, we will be discontinuing some options previously provided in the Audio/Video settings.

The following options in the Audio/Video permission settings will be discontinued.

  • “Audio Only” option

  • Sometime in July 2026 (to be announced)

  • Spaces currently using the options above

  • Spaces currently using the “Audio Only” option will be changed to have “Use Video/Audio” turned ON after the discontinuation.

If you are currently using these options, please review your operation method before the discontinuation date. If you have any questions, please contact ZEP Customer Support.

Thank you.