ZEP QUIZ plans are fixed-term plans that provide premium features for a set period.
Plans are not monthly auto-renewing subscriptions.
To continue using premium features, please extend your current plan or purchase a next plan.
Extension and upgrade buttons appear only when available.
Please see Plan Feature Comparison for Basic and Pro features.
Please log in to ZEP QUIZ.
Please open the profile menu in the upper-right corner and select Plan Management.
Please check your current plan, active period, and remaining days.
Please check scheduled plans in Next Plan and vouchers in Voucher Storage.
Basic: You can extend the period, purchase a next plan, or upgrade to Pro.
Pro: This is the highest individual plan. Please extend the period or purchase a next plan to continue using it.
When you upgrade from Basic to Pro, Pro applies to the remaining Basic period.
Voucher-based plans and plans set separately through Customer Support may not support extension or upgrade.
Please see Premium (Pro/Basic) Plan for plan types and benefits.
Extension: Continue using your current plan without interruption. The end date moves later by the length of the extension.
Next plan: Purchase it in advance so it starts after your current plan ends. You can choose the start date yourself.
When you purchase a next plan, please make sure its period does not overlap your current plan.
Registering an unused voucher does not block plan purchases.
The voucher period starts on the day you use it.
You cannot use a voucher while another plan is active.
If a voucher cannot be used, please check the message shown in Voucher Storage.
Please see the Voucher Guide for registration, storage, and usage.
Multiple teachers use the plan together in one workspace.
Plan admins can manage seats and members and submit an Upgrade/Extension Inquiry.
Members cannot change the plan directly. Ask your plan admin.
You may not be able to join while a current or future individual plan remains.
Please contact us to check whether a purchased individual plan can be canceled or refunded.
No. Pro is the highest individual plan.
Please extend the period or purchase a next plan to continue using Pro.
No. An extension continues your current plan without interruption. It moves the end date later by the length of the extension, and you cannot choose the start date yourself.
Please purchase a next plan if you need a different start date.
Voucher-based plans cannot be extended.
Extension may be limited if the period could overlap a next plan.
Pro applies to the remaining Basic period after payment is complete.
You cannot choose a separate start date.
Plans set separately through Customer Support cannot be changed directly.
Please submit a request through the inquiry message shown on screen.
A current or future individual plan may block the invitation.
Please join after it ends, or ask us about cancellation or refund eligibility.
Only plan admins can submit an Upgrade/Extension Inquiry.
Members can ask their plan admin for help.
No. Please use it when it does not overlap your current plan.
Please see Plan Questions for payments, receipts, free trials, and institutional purchases.