ZEP QUIZ Guide

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When You Cannot Access (Whitelist Guide)

Steps to check when ZEP QUIZ is not accessible or runs very slowly

If you cannot access ZEP QUIZ, it may be blocked by your school’s or institution’s network policy or firewall settings.

Please refer to the information below and allow access by adding it to the whitelist.

PORT

URL

설명

TCP 443

zep.us

Map access

TCP 443

*.zep.us

Map access

TCP 443

*.zepeto.io

Images and file storage

TCP 443

quiz.zep.us

Website and login


Refresh the ZEP QUIZ website

Close running programs and browser tabs (reset device memory)

Update to the latest version of the browser in use

Check network environment (internet speed)

Check firewall settings

  • How to check the network environment

    • Please check if web portal sites such as Google are running properly. If other websites are working normally, ZEP QUIZ can also be accessed normally.

    • Please access the fast.com site and check the network speed of the device you are currently using.

    • If the problem persists, please report it through Contact 1:1 Support

  • We recommend using the Chrome Browser for both your PC and mobile.


Recommended Specifications

Minimum Specifications

Operating System

Windows 11, Mac 12

Windows 8, MacOS 10.15

Memory (RAM)

8GB or more

6GB or more

Hard Disk

10GB of free space

5GB of free space

CPU

Intel Core i5 3rd generation or higher

Intel Dual Core 2.5 GHz or higher

Recommended Specifications

Minimum Specifications

iOS

iOS version 15.0 or higherRAM 6GB or moreiPhone 12 Pro or newer

iOS version 14.3 or higherRAM 3GB or moreiPhone X or newer

android

RAM 6GB or more• Android version 12.0 or higher

RAM 4GB or more• Android version 89.0 or higher

  • Visit fast.com to check your network speed.

  • The recommended network speed is 80Mbps or higher.

  • Even if the internet speed is high, instability may cause disconnections or require page refreshes.