FAQ

It has been updated so that when a 'Free Plan' user attempts to edit a quiz created with a map that was previously free but has been changed to a 'Pro Plan' map, editing is no longer possible.

In this case, please refer to the Pro Plan Map Quiz Editing Guide.

No. You do not need to log in separately to solve problems in ZEP QUIZ. Students can easily solve quizzes without logging in just by sharing the link. However, logging into the website is necessary to create and save quizzes. In ZEP QUIZ, [Google Login] is provided, allowing you to start easily.

Yes, ZEP QUIZ is optimized for both PC and mobile, making it possible to create and solve quizzes anywhere. We recommend using the Chrome Browser for both PC and mobile.

ZEP QUIZ can accommodate up to 1,000 people simultaneously on one map.

If the number of participants exceeds 100, please copy the quiz and distribute the participants accordingly.

The services currently offered are all available for free without any restrictions on the number of users.

If you want to use Pro Plan maps or the AI quiz generation feature, please subscribe to the Pro Plan. Pro Plan Inquiries

The LMS feature is still in preparation. We will make it available as soon as possible.

Refresh the ZEP QUIZ website

Close running programs and browser tabs (reset device memory)

Update to the latest version of the browser in use

Check network environment (internet speed)

Check firewall settings

• How to check the network environment

  • Please check if web portal sites such as Google are running properly. If other websites are working normally, ZEP QUIZ can also be accessed normally.

  • Please access the fast.com site and check the network speed of the device you are currently using.

  • If the problem persists, please report it through Contact 1:1 Support

• We recommend using the Chrome Browser for both your PC and mobile.

• Visit fast.com to check your network speed.

• The recommended network speed is 80Mbps or higher.

• Even if the internet speed is high, instability may cause disconnections or require page refreshes.