FAQ

When are orders processed?

Manager2026-03-05
  • Real-time processing: During business hours (10 AM – 7 PM KST)

  • Batch processing: Orders placed after 7 PM KST, or on weekends / Korean public holidays→ typically processed starting around 10 PM KST (same day)

  • Deadline/event orders: Always prioritized and processed before the deadline whenever possible

  • High-volume periods: Processing may take longer than usual

Order status flowPaid (payment complete) → Ordered (order placed) → Shipping (dispatched)

※ For deadline orders, please complete payment at least 6 hours before the deadline.