Category
Payment
How to Check Your Payment History
To check your payment history, click on the profile button at the top right corner, then go to [My Page > Subscription Management > View Payment History].How to Change Your Payment Card
You can change your CLASS101 recurring payment card by going to [My Page > Subscription Management > Manage Payment Methods]. In this menu, you can delete a registered card or add a new one. However, if you want to change the card for a payment that has already been processed, you will need to refund the course and make the payment again.How to Request a Refund on CLASS101
Refunds for CLASS101 services can be requested through [My Page > Subscription Management]. Note: If you purchased a subscription service through external online/offline stores (such as Open G Mall, Gift Store, etc.) or the App Store (IAP, In-App Purchase), please request a refund from the place of purchase. Refunds are available within 7 days of payment, provided that the content or service has not been used. For annual subscription refunds, you can continue using the service until the end of tHow to Cancel Your CLASS101 Subscription
You can cancel your CLASS101 subscription through [My Page > Subscription Management]. Please note that "Cancel" is different from a refund; it simply prevents the subscription from renewing on the next billing date. This means that even after canceling, you can continue to use the service until the next billing date. If you wish to stop using CLASS101 immediately and receive a refund, please click [here].Receipt Inquiry
You can view your receipt by following the steps below: [CLASS101 Website (PC environment, Chrome browser recommended) → Log in → My Page → Orders & Shipping → Set the date range → View details of the payment → Click "Print Receipt" button under product information] Additionally, for subscription service payment receipts, you cannot view them directly on the website. If you need a receipt, please fill out the request form at the following link, and we will send it to you via email.Refund for Apple App Store Purchases
If you made a purchase through the App Store (In-App Purchase) within the iPhone app, it is difficult for CLASS101 to process refunds directly. This is because sales through the App Store are subject to Apple's regulations. Please refer to the following steps to request a refund: 1. Go to the reportaproblem.apple.com page. 2. Log in with your Apple ID and password. 3. If you see a "Report" or "Report a Problem" button next to the item you want a refund for, click the button. 4. Follow the instru