DK Help Center

Delivered Korea offers a proxy purchasing service that lets you buy Korean products and ship them worldwide.

With our Store feature, you can order items directly on our website without submitting a manual request.

In selected stores, you may also see Combined Shipping, which allows multiple items from the same store to be grouped into a single order.

Combined Shipping allows you to purchase multiple items from the same store within a single checkout.

All items are grouped into one Combined Shipping Order and will be displayed with a “Combined Shipping” tag at checkout.

Important

  • Combined Shipping refers to the order and payment structure at checkout

  • It is designed to help items from the same store be processed and shipped together where possible

  • However, this does not guarantee that items will be shipped together in a single package 

  1. Simplified OrderingCustomers can now place order for multiple items from the same store at once

  2. Domestic Shipping EfficiencyDomestic shipping fees may be reduced depending on the store’s policy (e.g., free shipping thresholds)

  3. Clear Order ManagementItems are grouped under one order, making tracking and management easier

Note: Warehouse storage policies apply separately based on actual package arrival.

In many cases, items from the same order may be shipped together. However, depending on the seller’s fulfillment process, item size, or quantity:

  • Items may be shipped in one or multiple packages

  • Each package will be registered separately in your [Warehouse] → [Received] tab

Delivered Korea does not control how sellers package or ship items.

If you order multiple items from the same store:

  • With Combined Shipping → Items are processed as one order

  • Without Combined Shipping → Each item are processed as a separate order

After arrival:

  • Items may be registered as one or multiple packages, depending on the seller

If you order items from different stores (e.g., Olive Young and daiso):

  • Each store will be processed as a separate Combined Shipping Order

  • Packages from each store will be registered separately

To ship them together: → Request Consolidation after all packages arrive

  • Combined Shipping is available only for selected stores on Delivered Korea’s website

  • Eligible orders will display the “Combined Shipping” tag at checkout

Available Stores:daiso, Olive Young, FANS, Ktown4U, Aladin (available stores may be updated)

Warehouse services (such as consolidation, repackaging, or international shipping requests) are available only after all items in a Combined Shipping Order reach “Received” status.

  • Partially Received → Services not available

  • Received → Services available

*While an order is in Partially Received status, storage fees will not be charged.

*If your order includes pre-order items, the entire Combined Shipping Order may take longer to complete, as pre-order items are typically shipped at a later date.

Orders are processed based on your selected Unavailable Item Preference:

  • Partial Refund → Only unavailable item(s) are refunded

  • Full Refund → The entire order is canceled and refunded

Coupons or promotional discounts are non-refundable.