Consolidation service

Parcel Consolidation

By applying for Parcel Consolidation, we combine your packages into a single box or into as few boxes as possible.

When to use:

You want to combine several packages.
You prefer to ship multiple packages under one tracking number and package ID.

We offer two service levels: KeepBox and Unbox. Details are as follows. (Package type does not matter, including envelopes)

How to request Parcel Consolidation

Wait until all packages you want to ship together show as Received in your Warehouse.
Select the packages and submit a Consolidation request (choose KeepBox or Unbox).
After consolidation is completed, request international shipping for the consolidated package.

Timing matters: request consolidation before international shipping

Consolidation cannot be applied after the international shipping request (Shipping Checkout) has already been submitted or paid.
If you request an optional service after submitting an international shipping request, the package may be placed on hold while the request is reviewed or processed.

Size restriction

Consolidation is not available if any one side of a package or item exceeds 70 cm. In that case, the package must be shipped separately.

Unbox removes the seller’s outer shipping boxes and repacks the contents to reduce volume. It does not remove or discard decorative product boxes or original item packaging (for example, branded boxes included with the product).

Requests such as folding or flattening and keeping specific boxes or shopping bags are considered custom requests and may not be supported as part of consolidation.

If you need to confirm the current packing condition before choosing an option, request Photo Service first.

Shipping cost expectations

Consolidation is intended to reduce total volume (and therefore volumetric weight), but savings are not guaranteed. Final package dimensions, weight, and shipping fee are confirmed only after consolidation is completed.

International shipping is charged based on the higher of actual weight and volumetric weight. For a rough estimate, use the Shipping Calculator with expected weight and dimensions; the result may differ from the final charge.

For international shipping, we generally use boxes rather than poly mailers for safer transportation.

Why only one Package ID appears after consolidation

After consolidation, your account may display only one Package ID. This is the consolidated package ID and includes all selected original packages inside.

Service Level	Fee	Service Criteria	Description
KeepBox	$2/package	Shipping box Removal	Shipping boxes will not be removed. They will be directly consolidated into a single box or the fewest possible boxes. Suitable for envelopes
Unbox	$3/package	Shipping box Removal	Shipping boxes will be removed and our staff will take out the contents and repack them into a single box or the fewest possible boxes for optimized volume and cost savings.

Restrictions for both KeepBox and Unbox Services:
Please note that repackaging and consolidation requests are processed immediately upon receipt. Therefore, we are unable to accept cancellations or accommodate any additions or removals of packages once the request has been submitted. Once parcel consolidation is completed, packages cannot be reopened or repacked. Therefore, additional warehouse services such as vacuum sealing or tube removal will not be available afterward. For the Unbox option, our warehouse team will assess whether consolidation is beneficial. If it is determined that the package volume cannot be reduced, we will notify you and cancel the request. For KeepBox consolidation, we keep all your packages unopened and unsealed, then place them into a larger box so you can ship multiple orders at once. KeepBox is ideal for combining small packages and envelopes. Please note that depending on the sender’s packaging, some original boxes may be too large. In such cases, total package volume may increase after consolidation is completed. Once parcel consolidation is completed, cancellation due to this reason will not be possible. Therefore, we kindly ask you to proceed carefully before making the request. Depending on the original package sizes, items may be consolidated into one or multiple boxes. Our team will select the most suitable outer box for safe and efficient packing. When KeepBox is selected, only limited sub-services are available—specifically Plastic Box Request and Plain Package (B2B). Other options, such as Paper Tube Removal, Extra Bubble Wrap, and Vacuum Packing, are unavailable because the package cannot be opened.

Restrictions for both KeepBox and Unbox Services:

Please note that repackaging and consolidation requests are processed immediately upon receipt. Therefore, we are unable to accept cancellations or accommodate any additions or removals of packages once the request has been submitted.
Once parcel consolidation is completed, packages cannot be reopened or repacked. Therefore, additional warehouse services such as vacuum sealing or tube removal will not be available afterward.
For the Unbox option, our warehouse team will assess whether consolidation is beneficial. If it is determined that the package volume cannot be reduced, we will notify you and cancel the request. For KeepBox consolidation, we keep all your packages unopened and unsealed, then place them into a larger box so you can ship multiple orders at once. KeepBox is ideal for combining small packages and envelopes. Please note that depending on the sender’s packaging, some original boxes may be too large. In such cases, total package volume may increase after consolidation is completed. Once parcel consolidation is completed, cancellation due to this reason will not be possible. Therefore, we kindly ask you to proceed carefully before making the request.
Depending on the original package sizes, items may be consolidated into one or multiple boxes. Our team will select the most suitable outer box for safe and efficient packing.
When KeepBox is selected, only limited sub-services are available—specifically Plastic Box Request and Plain Package (B2B). Other options, such as Paper Tube Removal, Extra Bubble Wrap, and Vacuum Packing, are unavailable because the package cannot be opened.

*Promotion: Get KeepBox for $0 - pay multiple We Buy orders together in the same cart!

The consolidation fee is waived only when you apply for a Keep Box consolidation. If you apply for consolidation via Unbox, the fee will be charged, even when consolidating Bunjang orders or general orders that were placed together in a single cart.

FAQ

Q: When requesting consolidation, can I apply Unbox to some packages and Keep Box to others?A: No, consolidation settings apply to the entire request, so you cannot choose different options for individual packages.

KeepBox example

Unbox example