This article shows you how to apply a coupon to your Global Order, where to get coupons, and what happens if your order is canceled or refunded.
Check your Global Order form and review your product details.
Choose your preferred shipping method: Ship to My Address or Ship to Korea.
Available shipping methods and their fees will be displayed here.
Choose your preferred payment option.
Note: You must complete Steps 2–4 (shipping method, shipping fee, and payment method) before you can enter a coupon code.
In the “Add Coupon” field, enter your coupon code and click “Apply” to activate the discount.
Coupon conditions vary depending on the seller who issued the coupon—please check with the seller for details.
Check the applied coupon name and code.
In the Price Details section, review the discount amount and your total savings.
Depending on the seller’s policy, coupons may apply to both the product price and shipping cost.
In some cases, you may use a shipping discount coupon and a product discount coupon together.
Coupon codes are issued directly by the seller, not by the Global Order.
Global Order coupons can only be used on the seller’s Global Order form and are separate from Delivered Korea’s coupons.
Since sellers manage their own coupons, please contact the seller directly for questions about coupon conditions or reissuance.
If you cancel or request a refund, the coupon discount will be deducted from the refund amount (same as other discounts).
For partial cancellations, the coupon discount will be proportionally adjusted according to internal policy.
For more details, please refer to the Refund & Return Policy.