You can review the latest prohibited and restricted items on our website here: [link].
Before ordering and requesting shipment, we recommend checking the restrictions in advance, as they may vary depending on the destination country and shipping carrier.
Please note that customs regulations differ by country. Delivered Korea does not provide detailed guidance on customs clearance. For customs-related inquiries, please contact your local customs office directly.
Even if certain items are legal in your country, they may still be restricted by international shipping regulations or parcel carriers.
Drugs, narcotics, and illegal substances are strictly prohibited and cannot be shipped under any circumstances.
If a prohibited item is received:
We will contact you with further instructions
Return shipping costs will be your responsibility
Illegal items may be reported to law enforcement authorities
Some items may be shipped only if the required documents are provided, such as:
MSDS (Material Safety Data Sheet)
FDA approval (if applicable)
Drop ball test report
You are responsible for preparing all required documents and handling customs clearance directly.
Item | Restriction |
Cosmetics / hygiene products | Spain: Not allowed via all couriers United States: Not available via EMS, K-Packet, EMS Premium |
Food items | Spain: Not allowed via all couriers All countries: Not available via EMS, K-Packet, EMS Premium Available via FedEx, DHL (No food items containing meat are allowed.), UPS, Aramex, Singapore Airlines |
Perfume / Diffuser | Spain: Not allowed via all couriers All countries: Not available via EMS, K-Packet, EMS Premium, Delivered Standard Available via FedEx, DHL, UPS (except Taiwan), Aramex, Singapore Airlines
|
Candle | Not available via Delivered Standard, K-Packet, EMS, EMS Premium Available via FedEx, DHL, UPS, Singapore Airlines, Aramex |
Products including Batteries | Available via FedEx, DHL, Aramex, Singapore Airlines FedEx and DHL allow shipping of up to 2 items containing lithium batteries. Not available via UPS, Delivered Standard, EMS, K-Packet, EMS Premium |
Contact lenses / sunglasses / glasses | United States: EMS Premium not available EMS & K-Packet available Other countries: Delivered Standard not availableAvailable via FedEx, DHL, UPS, Singapore Airlines K-Packet, EMS, EMS Premium |
Used mobile phones (IMEI required) | Not available via UPS, Delivered Standard, K-Packet, EMS, EMS Premium, Aramex Available via FedEx, DHL, Singapore Airlines (FedEx and DHL allow shipment of up to two used mobile phones per package only.) We Buy only. Personally purchased used mobile phones and new mobile phones are not allowed. |
Courier | Restriction |
EMS Premium | Pet food, pet supplies, medical devices (sunglasses, prescription glasses, contact lenses), kitchenware not allowed |
UPS | Pet food, pet treats, pet supplies not allowed |
EMS / K-Packet / EMS Premium | Cosmetics not allowed |
Country | Restriction |
Spain | Cosmetics, hygiene products (including toothpaste, mouthwash), food (including supplements), perfume, and diffuser are not allowed For low-value items (under USD 4), invoice may be required If the invoice amount differs from the actual purchase price, an invoice may be requested |
Mexico | Shoes, cosmetics, and food are not allowed |
United Kingdom | For low-value items (under USD 4), invoice may be required If the invoice amount differs from the actual purchase price, an invoice may be requested |
Belgium | Vitamins and Chinese tea are not allowed General food items are allowed (excluding meat, dairy, and fresh products) |
Türkiye | Accurate Turkish ID / Tax ID (Vergi Kimlik No.) / Passport number (for foreign recipients), along with a reachable mobile phone number, must be provided. Korea Post - A notarized power of attorney and a valid tax number may be required.Without these documents, customs clearance will not proceed. The customer must agree to the possibility of return and additional charges. |
Switzerland | Due to PMC (Precious Metal Control) regulations, Shipping of precious metals are not supported. |
Delivered Korea does not assist with customs clearance
All required documents must be submitted directly by the customer
“You Buy” service does not support customs clearance for shipments sent from overseas to Korea
Orders containing restricted or prohibited items may be canceled without notice
Additional restrictions may apply depending on destination country and item category