How long does it take to receive a refund?

Refunds will be processed within one week of the refund confirmation date. Please note that the time it takes for the refund to appear in your account may vary depending on the payment method.

For Credit Card, Apple Pay, and Google Pay

It may take 3 to 7 business days for the refund to appear in your account.

For PayPal

The refund will be reflected in your account immediately after it is processed.

For Alipay HK

It may take 7 to 14 business days for the refund to appear in your account.

For more details regarding the refund, please contact your payment provider.