When the package is possible to be held by local custom?
Items may be retained at customs for the following reasons. The period of retention at the customs may vary depending on the country and goods.
Confirmation of the importability based on the contents, ingredients, and materials of goods at customs.
Time required for calculating customs duties.
If your tracking information is not updated after 2 weeks, or if you have any questions about the customs regulations, please contact your local custom for information.