Category
AI
Introducing AI features that help you reduce repetitive inquiries and focus on what is truly important to your team.
ALF customer
8 articles
AI Add-Ons
When a chat is ended or snoozed, AI summarizes the conversation, making post-chat processing quick and easy.
Workflow
Workflow is a powerful feature that automates the inquiry process from start to finish by building customized scenarios by customer and by situation, just like Legos. Through customized scenarios and AI, you can both improve the customer experience and increase the efficiency of your inquiry response.8 articles