Category
Settings
Learn how to set up Channel Talk, from channel profile to security settings.
Chat Settings
Basic chat settings are gathered here. You can create a greeting message or set your operating hours.4 articles
General Settings
Customize the Channel Talk plugin and chat lounge to reflect your brand and connect with customers.4 articles
Teammates
Apply your company's existing team structure to Channel Talk as well. Invite team members to the channel, group them according to purpose, and enhance communication efficiency.2 articles
Security Settings
You can set up two-factor authentication in order to protect your customer and team data. Make sure your team members have secure accounts through this feature.
Security Bundle
2 articles