Manna Company Inc. (the “Company,” “we,” “us,” or “our”) provides Kfriday, a cross-border forwarding and related logistics service, together with accompanying features, tools, and customer support (collectively, the “Service”). A “Member” or “you” means a person or entity that enters into a service agreement under these Terms and uses the Service. References to “Members” mean all registered users of the Service. Please read these Terms of Service (these “Terms”) and our Privacy Policy carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
Effectiveness and Amendment of Terms and Conditions
These Terms take effect when posted on the Kfriday website.
We may amend these Terms as permitted by law. We will specify the effective date and reasons, and post both the current and amended Terms at least seven (7) days before they take effect (or thirty (30) days if the changes are unfavorable to you).
Continued use of the Service after the effective date constitutes your acceptance of the amended Terms. If you do not agree, you must stop using the Service and may terminate your account.
Formation and Application of Service Agreement
A service agreement is formed when you agree to these Terms, apply to use the Service, and we accept your application.
We may refuse or defer your application if:
You use another person’s account, payment information, or personal data;
You attempt to access the service from a country where it is not available, or by abnormal or indirect means;
You apply for unlawful purposes or in ways that undermine public order;
You reapply within twelve (12) months after losing membership for violating these terms;
You are under nineteen (19) years of age and do not have the consent of a parent or legal guardian; or
Acceptance would otherwise be clearly inappropriate.
If system capacity is insufficient or technical or operational difficulties exist, we may defer acceptance until such issues are resolved.
Our Obligations
We will comply with applicable laws and these Terms in good faith.
We will make reasonable efforts to provide continuous and stable Service. If facilities fail or data is lost or damaged, we will repair or restore them without undue delay, unless caused by reasons beyond our reasonable control (e.g., natural disasters, emergencies, or technical limitations).
Your Obligations
You agree not to:
Use another person’s account, payment information, or personal data without authorization;
Alter, interfere with, or abuse the Service or our systems;
Infringe the intellectual property or privacy rights of the Company or third parties;
Using automated access programs or other abnormal methods to cause excessive load on our servers or otherwise interfere with normal service operation;
Lending, transferring, or otherwise granting access to your account to any third party;
Engage in fraud, deception, or any conduct that causes harm to others or to the Service;
Provide false, inaccurate, or misleading information in connection with your account, Shipment Information, or payment; or
Send, ship, request delivery, or attempt to store any items that are (a) unlawful, dangerous, or prohibited under applicable customs, export control, transport, or other laws, or (b) designated as prohibited under our policies (the “Prohibited Items”). A list of the Prohibited Items is provided in “What items are prohibited from storage at the warehouse and/or being shipped out?” section of our website.
You are responsible for safeguarding your account credentials and payment information, and for all activities under your account. Any loss arising from your failure to manage them securely will be your responsibility.
You must comply with these Terms, our policies, and applicable law. You are liable for any losses or damages caused by your violation or non-compliance.
Provision of the Service
Once you become a Member, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your personal, non-commercial purposes only. Use of the Service for business, commercial, or resale purposes requires a separate written agreement with us.
The Service includes, without limitation, package forwarding, secure storage, packing and repacking, split-package consolidation, unboxing, and related logistics and handling services (collectively, the “Features”). We reserve the right to add, modify, or remove any of these Features at any time. If a Feature is removed or materially modified, we will use reasonable efforts to notify you in advance. Any changes will be effective from the date specified in the notice.
As a forwarding company in Korea, we reserve the right to open and inspect all packages to ensure compliance with applicable laws.
Use of the Service
We generally provide the Service 24 hours a day, 365 days a year, but availability may be interrupted for maintenance, technical issues, or force majeure events.
We may temporarily suspend all or part of the Service in the following cases, with prior notice where reasonably possible (or afterwards if not):
System maintenance, server replacement, or other operational needs;
Power outages, equipment failures, or telecommunications interruptions;
War, natural disaster, or other force majeure events beyond our control.
For services delivered through networks, your experience may depend on your mobile device or telecommunications provider. Some features may not be available if you change devices or use roaming, and we will not be responsible in such cases.
You are responsible for the accuracy of all information you provide in connection with the shipment of packages through the Service, including recipient details, address, Postbox identification, HS codes, declared values, invoices, and any other related data (the “Shipment Information”). Any errors, omissions, or understatement of value may result in delay, loss, disposal of packages, or penalties, which will be your responsibility.
Additional fees such as customs duties, tariffs, or storage charges may apply under law or our policies, and you agree to pay them promptly.
If you experience missing or damaged items, you must contact us within ten (10) days of arrival in your Postbox. Claims made after this period cannot be processed.
You acknowledge that your use of the Service is at your own risk, subject to these Terms and applicable law.
You may, at your discretion, obtain cargo insurance or liability insurance to cover loss, damage, or third-party claims in connection with your shipments. We do not provide or procure such insurance.
Third-Party Services
We may use third-party providers such as carriers, payment processors, customs brokers, or marketplaces (the “Third-Party Services”). Their availability and performance are subject to their own terms. You are responsible for reviewing and complying with any terms, policies, or requirements imposed by such Third-Party Services.
The Service may display or integrate content, listings, transactions, or interfaces provided by embedded or linked third-party platforms (the “Third-Party Content”). Such content is provided by the relevant third parties and not by us. Your use of Third-Party Content, including any transactions or communications, is solely between you and the third party, and we are not responsible for, and will not be involved in, any disputes between you and such third parties.
Changes and Suspension of the Service
We may change or suspend the Service for operational or technical reasons. Where possible, we will provide advance notice within the Service. If urgent changes are required (e.g., to address security or technical issues), notice may follow afterwards.
If we discontinue the Service for major business reasons (e.g., transfer, merger, or significant operational difficulty), we will provide at least thirty (30) days’ notice on the Service homepage and by other appropriate means.
Information on the Service may contain errors or inaccuracies. We may correct or update such errors at any time without prior notice.
Protection of Personal Information
We will protect your personal information in accordance with applicable laws. The collection, use, and protection of personal information are governed by our Privacy Policy. Linked third-party websites or services not operated by us are excluded.
Intellectual Property Rights
All intellectual property rights in our website, software, designs, and materials (the “Company Content”) belong to us or our licensors. Company Content is provided “as is,” without warranty, and may be changed or removed without prior notice.
You may use Company Content only as necessary to access and use the Service. No rights or licenses are granted to you other than those expressly set out in these Terms.
You must not copy, modify, distribute, sell, lease, or create derivative works from Company Content, or otherwise infringe our intellectual property rights or those of third parties.
If you believe your rights have been infringed in connection with the Service, please contact us at contact@kfriday.net. We will take appropriate action under applicable law.
Payments, Fees, and Refunds
Service fees, including shipping costs, storage fees, and any other charges, must be paid in accordance with the rates posted on our website or otherwise notified to you. Proxy Service Costs | Affordable Korean Shopping Fees - Kfriday. Taxes (including VAT) may apply according to applicable laws.
Payments are generally made by credit card or other approved methods. You represent and warrant that you have the legal right to use any payment method and that the information you provide is true, accurate, and complete.
Fees you have paid are non-refundable except as required by applicable law or expressly stated in these Terms.
Packages may be stored free of charge for up to forty-five (45) days. After that, daily storage fees apply. If any package remains unclaimed for ninety (90) days or if the accumulated storage fees exceed the declared value of the item, whichever occurs earlier, it will be deemed forfeited and ownership will transfer to us. We may then lawfully dispose of it, including by donation or sale.
If a package is returned to our warehouse for reasons attributable to you (including incorrect address, refusal by recipient, unpaid duties, or violation of these Terms), it will be treated as stored from the date of return. The same time limits and conditions in Section 11.4 apply.
We may withhold or retain your goods until all outstanding fees are paid. Unpaid invoices will accrue interest at one percent (1%) per month, compounded monthly. If payment is not made within thirty (30) days after notice, we may sell retained goods to recover amounts owed. Any surplus will be returned to you if legally entitled.
Account Restrictions and Objections
We may suspend or restrict your account if:
it is hacked, stolen, or suspected of unauthorized use;
it has been inactive for more than one (1) year;
you have materially or repeatedly violated these Terms or applicable laws; or
other similar reasons make temporary restriction necessary.
If we impose a restriction, we will notify you of the reason, the type and duration of the restriction, and how you may object.
If you wish to object, you must submit your objection by email to contact@kfriday.net within fourteen (14) days of receiving our notice, explaining your reasons. We will review and respond within fourteen (14) days. If more time is needed, we will inform you of the reason and expected schedule.
If your objection is valid, we will lift the restriction and take appropriate corrective action.
Termination of Service Agreement
You may terminate the service agreement at any time by requesting withdrawal. Upon withdrawal, your information will be deleted and cannot be recovered, except where retention is required by law or our Privacy Policy.
We may proceed to terminate the service agreement, if your objection under Section 12.3 is denied, or if you fail to respond.
We may immediately terminate the service agreement if you commit prohibited acts under these Terms or violate applicable laws in a way that makes it impossible to continue providing the Service.
Damages
If either we or you breach these Terms and cause damage to the other party, the breaching party shall be liable to compensate for such damage. However, no liability shall arise where there is no intention or negligence.
Disclaimer of Liability
We are not liable for:
service failures caused by force majeure beyond our reasonable control, including natural disasters, government actions, labor disputes, power or network outages, or failures of third-party carriers or logistics providers.
service interruptions due to maintenance, inspection, or technical measures, unless caused intentionally or by our gross negligence.
losses arising from your incorrect, incomplete, or false Shipment Information;
losses from your failure to comply with customs, export/import regulations, or other applicable laws;
issues arising from shipping the Prohibited Items;
unauthorized use of your account or payment method caused by your negligence;
your expected profits or anticipated benefits from using the Service;
issues arising from the availability, performance, or acts of the Third-Party Services, including any delays or losses caused by them, except as required by law; or
the accuracy, legality, safety, or quality of the Third-Party Content.
We are not obliged to intervene in any disputes between you and third parties, including other Members, group-buy organizers, customs, carriers, or consignees, and we are not liable for any resulting damages.
For services provided free of charge, we assume no liability except in cases of our willful misconduct or gross negligence.
Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you.
Indeminification
To the maximum extent permitted by law, you agree to indemnify and hold harmless us, our affiliates, officers, employees, and agents from claims, damages, or expenses (including reasonable legal fees) arising from:
your acts or omissions (including failure to comply with applicable law or these Terms);
inaccurate, incomplete, misleading, or understated Shipment Information you provide;
your violation of customs, export/import regulations, or other applicable laws;
disputes involving your shipments with customs authorities, government agencies, carriers, or other third parties; or
any loss, damage, or liability caused by your shipment of prohibited, restricted, hazardous, perishable, or otherwise dangerous items.
We will notify you of any claim under this Section, and you must cooperate in the defense. Costs will be allocated based on final judgment or settlement.
Notices
We may notify you by in-service messages, pop-ups, push notifications, or postings on the Service, or by email.
General notices to all Members may be provided by posting on the Service for at least seven (7) days.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea. The relationship between you and us in connection with the Service shall also be governed by Korean law.
Any disputes between you and us should first be resolved amicably. If the dispute cannot be resolved within sixty (60) days from the date it arises, it shall be finally settled by arbitration administered by the Korean Commercial Arbitration Board under its International Arbitration Rules, with a single arbitrator.
Before taking legal action, you must send us written notice by registered mail or courier and allow forty (40) days for resolution efforts.
User Complaints
You may submit complaints or comments regarding the Service through the customer inquiry page or by email contact@kfriday.net.
If your complaint is determined to be legitimate, we will address it within a reasonable period. If handling takes longer, we will notify you of the expected timeline.
Miscellaneous
These Terms constitute the entire agreement between you and us. If any provision is found invalid, the remaining provisions will remain in full force.
Failure by either party to exercise any right under these Terms shall not be deemed a waiver, and such rights shall remain in full force.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights or obligations to a third party, including in connection with a merger, acquisition, or sale of assets.
Our Privacy Policy forms an integral part of these Terms.
The provisions of these Terms which by their nature should survive termination shall survive, including without limitation: Sections 9, 10, 11, 14, 15, 16, 18, and 20.
Effective Date: November 25, 2025